IVANA GARGIULO
Phone 240-***-****
Email ********.*****@*****.***
Address Leesburg, VA
CAREER OBJECTIVE
Strategic HR executive with 15+ years' experience furthering corporate goals, missions, and values in start-up and high-growth environments serving commercial and governmental clients in the financial, professional, and cyber-security industries. Trusted advisor to C-suite executives and leadership in establishing and implementing strategic initiatives driving key culture, organizational, and employee program changes to support ongoing growth.
SKILLS
Change Management and Leadership
Stakeholder / Executive Management
Workforce Assessments & Planning
M&A Initiatives and Integrations
Succession Planning & Management
Employee Retention & Satisfaction
Organizational Development
Talent Acquisition Strategies
Total Rewards Design
Corporate / Regulatory Compliance
Hands-on experience with ADP, TriNet, Ashby, Bamboo, Namely, Culture Amp, Radford, Pave, Asana, Microsoft suite, Lucid Chart.
EXPERIENCE
HEAD OF HUMAN RESOURCES — Bain Capital/Blackpoint Cyber
Ellicott City, MD, December 2021 – January 2024
Strategic:
Built and established best-in-class HR infrastructure supporting 50% annual revenue growth from $10M to a $40M organization in two years.
Provided strategic leadership and direction to C-Level, Bain Capital and Accel Ventures partners on the overall model, structure and capabilities of the Human Resources teams focusing on Blackpoint’s core values, mission, and vision.
Lead the HR dimension in acquisition due diligence activities and worked closely with Bain Capital and Accel Ventures to ensure the successful acquisition.
Designed and executed US and Global hiring strategy that resulted in 109% talent growth and $27M in revenue growth in 2023.
Built and oversaw People operations, including the full employee life cycle, benefits administration, compensation, HRMS management, payroll and compliance with domestic and international labor laws and regulations.
Developed and rolled out our total rewards strategy and headed the Compensation Committee.
Fostered a culture of accountability, trust, recognition, and results among employees at all levels consistent with the short and long-term objectives of the organization driving adherence to the company’s corporate objectives.
Operational:
Proactively managed resource allocation and maintain a competitive approach to recruiting and advise on people programs and processes to enhance talent attraction, retention, development and succession.
Partnered with Finance in overseeing departmental budget and headcount.
Oversaw compensation practices and philosophy to ensure salary benchmarking and surveys are handled on a regular basis.
Oversaw the execution of performance review and merit processes.
Provided insights and analytics to measure the effectiveness of HR programs and initiatives, personnel utilization across all functions of the organization, enabling data-driven recommendations for improvements.
Implemented and managed various HR systems to support the growth of the organization.
In partnership with CTO and SVP of Engineering led the readiness and audit for SOC2 and ISO27001 compliance, which resulted in increased brand reputation as a security-conscious company and client expansion.
HEAD OF HUMAN RESOURCES — Infinitive
Ashburn, VA, March 2021 – December 2021
Led team of 12 HR professionals at various levels of experience and expertise and provided mentorship and guidance over all substantive HR subject matter areas.
Built a data-driven Talent Acquisition and Diversity and Inclusion function, including analytics that provides insight and decision support, and define, develop, and implement key recruitment and diversity metrics that help drive business results.
Optimized our internal and external hiring efforts by developing recruitment strategies resulting in 37.5% hiring growth, including job posting optimization, recruiting marketing channel development, networking, social media campaigns, job boards, and internal sourcing.
Developed strategic workforce planning by implementing the forecasting process and resource management.
Improved Employee Relations function by enhancing communication, recognition, encouraging employee input, growth, and development, and promote engagement.
HEAD OF HUMAN RESOURCES — Zachary Piper, LLC
McLean, VA, September 2017 - February 2021
Recruited to transform Personnel Administration into high functioning, strategic HR Department for $150M +, 1,000 -employee enterprise with three divisions in five locations catering to government agencies and Fortune 500 clients.
Lead the HR dimension in acquisition due diligence activities and worked closely with Palo Alto Network’s attorneys and leadership to ensure the successful acquisition of the Company’s Cyber Security entity.
Headed company-wide Service Contract Act (“SCA”) compliance review and overhaul, including incorporating policy changes impacting HR and payroll as directed by outside counsel to ensure compliance with SCA on all levels.
Established policies and procedures in place to manage security clearance processing from an HR standpoint and jobsite access issues with respect to up to 1,000 jobsite employees.
Increased employee satisfaction 20% by establishing and streamlining corporate / regulatory compliant HR processes, as well as Performance Management Systems, Manpower Planning, Training and Development, and Total Reward Reviews.
Provided the platform for all three divisions to achieve over 164% growth through attracting revenue-generating talent into the organization.
Achieved 15% reduction in employee turnover by designing and executing successful enterprise-wide talent management programs.
Support 50% revenue growth while decreasing operating costs and benefits $2.5M.
Recovered $250K+ from vendors by auditing, reviewing, and revising HR policies, practices, and QA protocols.
Reduced operating expense $200K annually while improving benefits coverage, employee choice, and information / transaction quality by spearheading ADP HR / Payroll system implementation.
Managed the Human Resources dimension of the sale of our $50 Million, 160 employee cybersecurity division.
Won 2018 Employee of the Year Chairman's Award
HR CONSULTANT — Human Capital Consulting Source LLC
Washington, DC, November 2011 - August 2017
Serving in dual role, expertly cultivated rich relationships with key clients in developing and managing their HR Account Plans while also serving as internal HR Manager, diligently ensuring regulatory compliance in all policies, practices, and procedures.
Contributed to 25% average annual sales increase by establishing and updating key clients' annual HR Account Plans addressing performance management, team building, benefits, communications, and development initiatives, as well as marketing plan, website, and branding strategy.
BUSINESS SERVICE ASSOCIATE — Morgan Stanley Smith Barney
Washington, DC, April 2007 - October 2011
Delivered world class customer service for brokerage and direct accounts to achieve optimal customer experience while mentoring new hires in best practices.
Maintained detailed department and client files, accurately completing investment and insurance paperwork.
Analyzed data and generated comprehensive reports while ensuring ongoing corporate and regulatory compliance.
US — HRBP - Watson Wyatt Worldwide
Arlington, VA, August 2006 - March 2007
EDUCATION
BS IN BUSINESS, FINANCE
— Kean University
Elizabeth, NJ
ASSOCIATE DEGREE IN SCIENCE
— Raritan Valley Community College
North Branch, NJ
LANGUAGES
Serbian
Native