Customer Service Front Desk
Resume:
E Quinn
Syracuse, NY *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Line Cook/Dishwasher
APEX ENTERTAINMENT-Syracuse, NY
October 2023 to April 2024
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Barista/Shift Supervisor
Recess Coffee-Syracuse, NY
August 2021 to September 2023
• Delegate tasks amongst other staff
• Cash handling
• Multitasking, working with speed/mindfulness
• Maintain relationships with regulars and other companies affiliated with recess
• Cleaning, stocking, food prep
• Familiar with our entire menu
• Problem solving/customer service
DoorDash Delivery Driver
DoorDash-Syracuse, NY
June 2020 to July 2021
Front Desk Associate
TruFitness Health Club-Syracuse, NY
May 2019 to March 2020
Working as a desk associate involved:
Greeting members
Handling cash
Problem solving
Cleaning/laundry
Customer service
Giving tours
Billing
Enroll/cancel memberships
Hostess/Barista/Front Desk
Sheraton Hotel-Syracuse, NY
March 2018 to April 2019
Hosting breakfast includes answering the phone to take room service/takeout orders, reservations, greeting/seating guests, cashier work, customer service, knowledge of the hotel and our area Working in the Link Cafe located in the lobby includes preparing Starbucks coffee drinks, cashier work, customer service, knowledge of the hotel and our area. Room service involves preparing a tray for a complete order and delivering it to the room in appropriate timing, as well as customer service, cashier work, removing any trays from the hallways. Working at the front desk requires patience, knowledge of the hotel, customer service, cashier work, checking guests in/out, making/canceling reservations, being familiar with all amenities. Hostess
Tully's Good Times Restaurant-Syracuse, NY
February 2017 to July 2017
This position requires customer service, critical thinking, problem solving, familiarity with sections, and seating rotation. Most of the time it’s a very fast paced environment, learning to multitask became a useful tool to have. Duties include:
Greeting
Seating
Assist bussing tables (if possible)
Keeping the lobby tidy
Creating a wait list
Communication with BOH employees
Ability to stand for long periods of time
Kitchen Staff
Rosamond Gifford Zoo-Syracuse, NY
May 2016 to January 2017
Working for the Jungle Cafe kept me very busy. Some of my duties were: Food prep
Cleaning/stocking
Customer service
Cashier work
Knowledge of all vending spots
Teamwork
Occasionally I helped with birthday parties. I also helped out in the banquet kitchen during events which included more food prep, food plating, dishes and clean up. Sandwich Artist/Cashier
Pita Pita-Syracuse, NY
June 2015 to June 2016
Working here included tasks such as
Cashier work
Food prep
Dishes
Customer service
Taking orders in person/over the phone
Familiarity with the menu
Opening/closing procedures
Stocking/rotating products
Education
highschool diploma
Westhill High School
Skills
• Busser
• Host
• Expo
• Hostess
• Front Desk
• Guest Service
• Customer Service
• Front Office
• Reception
• Barista Experience
• Coffee Experience
• Food Service
• Cash Handling
• Cleaning Experience
• Food Preparation
• Driving
• Delivery Driver Experience
• Cashiering
• Hotel experience
• Restaurant Experience
• Guest services
• Restaurant experience
• Product demos
• Basic math
• Cash register
• Cash handling
• Customer service
• POS
• Front desk
• Inventory management
• Inventory control
• Communication skills
• Heavy lifting
• Shift management
• Driving
• Sales
• Analysis skills
• Math
• Computer skills
• Kitchen experience
• Barista experience
• Leadership
• Hotel experience
• Outdoor work
Certifications and Licenses
Driver's License
Present
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