Technical Support, Computer Repair, Webmaster, Graphic Design

Nathan Hull

Houston TX · 346-***-****

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PROFESSIONAL PROFILE

Experienced web designer, computer repair and S.E.O. specialist. Previous business owner and sales professional with strong knowledge of direct marketing tactics with the proven ability to increase web exposure and brand presence through website and integrated internet marketing techniques.

WORK EXPERIENCE

Owner/Operator at Computer Repair & Web Design July 2013 - 2017

Troubleshooted hardware and software issues on a variety of computer systems.

Diagnosed system faults and implemented solutions in a timely manner.

Installed and configured operating systems, applications, and drivers for customers' computers.

Performed preventive maintenance routines to ensure optimal performance of customer computers. Provided technical support to customers by phone or in-person visits as needed.

Maintained accurate records of repairs made to customer computers.

Assisted with the setup of new computer equipment for customers.

Upgraded existing hardware components as needed per customer requests.

Replaced defective parts such as motherboards, memory chips, hard drives.

Monitored network connectivity problems and resolved them when necessary.

Configured local area networks for small businesses using routers and switches. Set up wireless networks. Created user accounts for customers on their respective computer systems.

Ran tests on various types of software programs to check compatibility with customer machines.

Performed data recovery services on damaged storage media devices.

Repaired laptop screens that were broken due to wear and tear or accidental damage.

Managed computer hardware and software by installing new components and updating existing parts. Inspected damaged, worn and faulty parts identified issues then performed appropriate adjustments and replacements to restore functionality. Streamlined preventive maintenance repair processes to support timely completion. Conducted virus scans regularly to detect any malicious activity occurring on client machines. Installed, managed, and updated operating systems and supported applications.

Designed websites and online applications to assist companies with their online presence.

Wild Gals Old Time Photos Jan 2009 - July 2013

IT/Webmaster

Assisted customers with photo orders, including prints and digital copies. Created and implemented procedures to ensure consistent quality in all photos produced by the lab. Maintained records of customer transactions, including payment information, order details, and any special requests made by customers. Implemented changes based on customer feedback or analytics data.

Collaborated with marketing team to create campaigns aimed at increasing sales at the photo lab.

Promoted company's mission and vision through creation of web images and visuals focused on key products and services. Developed promotional materials for products offered by the photo lab.

Reviewed completed work to verify consistency, quality and conformance.

Created marketing campaigns to attract new customers.

Checked copywriting, image design, banners and other features for blending within site content and reviewed graphics for cohesive aesthetics.

Collaborated with the developmental team to resolve usability issues and improve website functionality.

Top Sales Associate

New Port Plain Talk Newspaper May 2006 - Jan 2009

IT/Webmaster

Promoted business on social media platforms to maximize brand identity and generate revenue.

Created prototypes, mockups, and visual designs to illustrate the look and feel of web pages.

Maintained knowledge of emerging technologies related to web development.

Assisted with content creation including copywriting and editing text. Provided technical support related to web design issues. Conducted usability tests on all newly designed sites prior to launch.

Developed easy-to-use interfaces that complied with project and client specifications.

Mastered web designs from conception to completion and handled graphic design, artwork and digital application.

Integrated website with client's hosting account to store website information on secure servers.

Directed design, writing and production of page content to fulfill project demands.

Analyzed user requirements to design, develop, and implement new features for website.

Researched and evaluated emerging technologies for potential application on websites.

Monitored website traffic and optimized page loading times through caching techniques.

Maintained databases and integrated content management systems.

Installed updates, patches, and bug fixes to keep websites secure from malicious attacks.

Created detailed reports regarding website performance metrics such as visitor numbers, bounce rates, and conversion rates. Documented proper procedures to assist other employees with accurate website development and maintenance.

Managed multiple domains using cPanel and Plesk control panels for various clients.

Conducted A and B testing experiments to optimize the user experience.

Integrated third-party APIs into existing applications for enhanced functionality.

Ensured cross-browser compatibility of all web pages developed by validating code against W3C standards. Reviewed information and elements regularly for accuracy and functionality. Presented and implemented integrated solutions to complement business operations. Created comprehensive contingency plans for disaster recovery to prevent data loss.

Certificates:

Technology 101; Business Planning; Business planning 2; Business Planning 3; Education Clerk; Education Department

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