Customer Service Front Desk
Resume:
VALERIE CARRAZCO
OBJECTIVE
Motivated, detailed-oriented bilingual sales professional with six years of supervisory experience seeking management position. Seeking an opportunity to apply my advanced knowledge of sales, customer service, team-building and staff development EXPERIENCE
ASSISTANT/FRONT DESK RECEPTIONIST, MERIE’S OPTICAL HESPERIA, CA 09/2017-6/2022 909-***-****
Performing administrative duties, such as keeping records, scheduling appointments, filing insurance claims, performing bookkeeping, and managing inventory. Preparing patients for vision examinations, such as administering eye drops and seating patients at eye- testing machines.
GENERAL MANAGER 20/20 BAR&GRILL RESTAURANT, SAN BERNARDINO, CA 6/2018-01/2020
Bar Manager, Open Bar schedule work days plans and daily specials, assist cooks, assist servers. Create and serve drinks, take inventory of all alcohol bottles, mixes and syrups, set registers and assign registers for the day, assist customers on debit or credit card issues. Close bar take inventory of the nights specials. Create weekly schedule and off requests. Make sure Bar, kitchen, Dinning room and restrooms were cleaned. Count money and deposit into accounts.
OLYMPIC FLAME BURGERS., HESPERIA, CA 11/2016-4/2018 931-***-**** Open or close restaurant depending on schedule, take orders, made sure dining room and restrooms were cleaned and stocked ready for the day. Serve food and drinks to customers, keep till register counted for and safe. Collect empty plates and trays, to keep a clean environment.
LEAD SALES COACH, KIRBY ENTERPRISES TRAN LLC., POMONA, CA 09/2012-2/2014 909-***-****
Handled the tasks of interviewing, hiring, monitoring, coaching and developing sales staff, Issued oral and written counseling for breach of conduct with team member. Responsible for conducting coaching and developing each team member to ensuring compliance guidelines, call quality and sales techniques, Handle the task of performing evaluations on team members, responsible for developing a team of representatives and agents to achieve the objectives of performance, Set target and leads the team to achieve performance goals as established by the organization EDUCATION
LOS ANGELES COUNTY OFFICE OF EDUCATION, WORK ETHICS, CERTIFICATE - 2012
LONG BEACH COMMUNITY COLLEGE, BUSINESS MANAGEMENT - 2010
760-***-****. ***********@******.***
SKILLS
Analysis of incoming/ outgoing sales
Strategic planning abilities
Strong communication skills
Ability to work well under pressure
Problem solving
Contact this candidate