Customer Services High School

Michael Washburn

Janesville, ***** 608-***-**** *************@******.***

Skills and Abilities

• Team work

• Attention to detail

• Excellent Interpersonal skills

• Great customer services

• Battery insulation

• Great customer services

• Small device repair

• Cashier and cash Handler

Education

Caminos Finance Training Feb-2023

Centro Hispano of Dane County, Madison, WI

Caminos Progreso Training Dec- 2022

Centro Hispano of Dane County, Madison,

WI

High School Diploma Jun- 2011

Marshal High School Marshal, WI

Work Experience

Cashier, O’Connor’s Liquor Store Jan 23-Present

• Gain knowledge of reputable liquor companies and products

• Provide outstanding customer service and knowledge of wines, liquors, and beers

• Recommend correct products to customers (including sales and discounted items)

• Operate cash register and minor cleaning work

• Handle money and transactions, as well as recommendations for any undecided buyers becoming fluent in all available products

• Restock the liquor shelves or coolers with the new shipment or back stock, and lastly assist customers with any questions and checking them out Universal Banker, Wisconsin Bank and Trust Jul-22-Sept-22

• Assisted customers with deposits, withdrawals, transfers, and account management with commercial accounts with friendly attitude and personal attention to the client

• Trained to seek out new accounts and open new opportunities for potential financial advisement

• Handled confidential paperwork and followed the banks and federal privacy policies to the letter

• Created a warm, welcoming, and friendly customer-centric branch environment Trusted Associate, Batteries Plus Bulbs Jan-22-Jul-22

● Installed small devices and batteries for cars

● Searched store inventory to select the right battery for each client’s car

● Handled all cash transactions and closed store

Michael Washburn

Monona, WI 53716 608-***-**** *************@******.*** Digital Printer, QTI Group Jul-19-10-19

• Inspected quality of print material

• Transported rolls to digital printers

• Operated cutting machine

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