Customer Service Front Desk
Resume:
Jessie Valencia
Gardena, CA *****
**********@************.*******.***
Authorized to work in the US for any employer
Work Experience
Medical Billing/Coding Specialist
Apex Cardiology-Inglewood, CA
February 2022 to Present
I prepare claims to be sent out to insurances with proper EOB. I also verify insurances of patients from the hospital and bill the insurances using the right procedure code and cpt code. Help patient with any billing questions.
Front Desk Receptionist
Apex Cardiology-Inglewood, CA
January 2021 to March 2023
Assist patients with making and rescheduling appointments. Calling patients who no showed appointments. Register patients who have been referred for first time appointments. answering phones from phone tree. providing the best customer service to our patients new or existing. Delivery Driver
Puritan Bakery-Carson, CA
December 2019 to February 2021
My job at Puritan Bakery was to drive and deliver bread to restaurants who were running low on bread and provide good customer service. I also would assist drivers who were hurt or sick by running the route with them to help them complete the route faster and efficiently. Medical Records Clerk
Apex Cardiology-Inglewood, CA
July 2016 to December 2019
To prepare medical records chart for the next day. Make sure all loose paperwork from other offices were filed in the right chart. Help patients who were looking to get a hold of a copy of their records or a specific document from their records. Prepare any charts for copying compliant with guidelines. Education
High school diploma
Vail High (Continuation) - Commerce, CA
August 2013 to June 2014
Skills
• Microsoft Word
• EHR systems
• Multi-line phone systems
• Delivery Driver Experience
• Driving
• Medical Records
• EMR Systems
• Spanish
• Van driver
• Customer service (3 years)
• Microsoft Office
• Front desk
• Bilingual
• Data entry
• English
• Medical billing
• Medical coding
• CPT coding
• ICD-10
• Insurance verification
• Medical receptionist (2 years)
• Front desk (2 years)
• Customer service (4 years)
• Medical Scheduling
• Medical Office Experience
• Organizational skills
• Typing
• Care plans
• Time management
• Medical terminology
• Administrative experience
• Phone etiquette
• Office experience
Certifications and Licenses
CDL
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