Major: Human Resources Minor: Psychology, experience with marketing
Resume:
Coletta Rose
****** Caves Rd
Novelty, OH *****
*************@*****.***
linkedin.com/in/colettarose/
EDUCATION
Cleveland State University, Cleveland
Major: Human Resource Management
Minor: Psychology
Anticipated Graduation: May 2024
Beaumont School for Girls, Cleveland Heights — High School
2015-2019
EXPERIENCE
Cleveland State University - University Recreation and Wellbeing Operations Supervisor
January 2023 - Present
●Manage a staff of 4-8 individuals
●Oversee the information desk and assist prospective families, students, and faculty/staff with inquiries
●Create daily schedules and requirements of staff
●Assist in the set up and deconstruction of university events
Membership Representative
January 2022 - Present
●Process memberships and program registration through CSI:NG Software
●Responsible for maintaining two cash registers
●Provide exemplary customer service while assisting members and guests with programs and services
●Informed patrons of facility policies and procedures
Operations Assistant
May 2021 - Present
●Warmly greet new and returning customers resulting in customer loyalty.
●Maintain and enforce strict up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak
Hanna Commercial Real Estate - Marketing Intern
October 2021- December 2021
●Organized and delivered over 140 emails of retail, industrial, and land parcel properties to perspective buyers each month.
●Edited brochures and aerials with Adobe InDesign
●Utilized the library databases to find the surrounding businesses of a location to make new contacts for the company.
●Prepared documents and booklets for presentations.
SKILLS
Customer Service
People Management
Communication
Proficient in: Adobe InDesign, Constant Contact, Word, Excel, and Powerpoint
INTERESTS
Commercial and Residential Real Estate
Interior Architecture and Design
City Improvement
Sales
INVOLVEMENT
High School: Latin Club Officer and Entrepreneur Club Leader
College: Member of the Entrepreneur Club
Volunteered at Youth Challenge Organization for 2+ years
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