Data Entry Customer Care

Profile

AMITA MEHTA

** ********* **. ***** **- ameetam62@ gmail.com

BRAMPTON. CELL NO- 647-***-****

L6X0S2

OBJECTIVE

Proven history of successful projects with cross functional teams. Seeking to deliver business management excellence.

CERTIFICATIONS

ORACLE with developer 8000

Lead Auditor.

National Stock Exchange Financial Module – Member of Stock Exchange

ACHIEVEMENTS

Paperless working system in in Hospitals and Educational Institutions

Resource planning which saved 32% cost of Production

Experience working with US, Israel and Canadian Companies

Lay off 400 workers overnight during demonetisation in Zimbabwe without legal complications

Projects Management.

Managing Mega MNC projects saving 13% in Budget

Revival of sick unit to restart production of 3000 TPM

AREAS OF EXPERTISE

Automation of monotonous processes - RPA

Computer Proficiency – Microsoft Office

Working on ERP

Operations Management

Shared Services Model – planning and implementation

Can operate any user friendly software once exposed to the system flow of software and end result to be provided

Resource Management

EMPLOYMENT HISTORY

Data Analyst and Problem Analyst – July 2019 onwards

Life labs - Canada

Manage master data, including creation, updates and deletion

Processing confidential data and information according to guidelines

Interpret data and turn it into information which can offer ways to improve a business

Analysing results

Reporting the results back to the relevant members of the business

Identifying patterns and trends in data sets

Working alongside teams within the business or the management team to establish business needs

Outbound calls to Physicians and Customers to rectify errors in input of Data required for further processes

Adherence to departmental and life Lab’s policies, practices and procedures.

Use critical thinking and detailed problem solving options to determine the ideal path for scenarios which present due to system issues or limitation within the Systems used.

Director Finance and Operations – India Operations

Automation Anywhere Software Pvt Ltd – 2013 to 2018

Analyse and present financial reports in an accurate and timely manner; clearly communicate monthly and annual financial statements; collate financial reporting materials for all segments, and oversee all financial, project/program accounting.

Coordinate and lead the annual audit process, liaise with external auditors and the finance committee of the board of directors; assess any changes necessary.

Manage organisational cash flow and forecasting.

Update and implement all necessary business policies and practices; improve the finance department’s overall policy and procedure manual.

Effectively communicate and present the critical financial matters to the board of directors.

Establish and manage a comprehensive training program to educate employees regarding staff tools, policies, and procedures.

Liaising with superior to make decisions for operational activities and set strategic goals

Supervising staff from different departments and provide constructive feedback

Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

Work closely and transparently with all external partners including third-party vendors and consultants.

Head all domestic and International branch expansion projects

Certification and system Audit

Head Internal Audit – system and o0perational.

General Manager – Administration- 2008-2011 –

Steelmakers Zimbabwe – National Level

Ensure the creation and implementation of a strategy designed to grow the business.

Coordinate the development of key performance goals for functions and direct reports.

Provide direct management of key functional managers and executives in the business unit.

Ensure the development of tactical programs to pursue targeted goals and objectives.

Ensure the overall delivery and quality of the unit's offerings to customers.

Engage in key or targeted customer activities.

Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

Collecting, organising, and storing information using computers and filing systems.

Overseeing special projects and tracking progress towards company goals.

Building new and expanding existing skills by engaging in educational opportunities.

EDUCATION

Experiences not listed

1 - CFO / MR for ISO and General Administrator – Kailash Cancer Institute and Research Centre - year 2003-2005

2 – Director – JRD Securities and Investments Pvt Ltd. 1993-2003

3- Stock Broker – 1994 – member of stock exchange as on date .

4- Registrar in Educational Institute – 1985- 1990

MBA – Newport University- 1993-1995

B Com – Pune University- 1984

PROFESSIONAL DEVELOPMENT

Lead Auditor – Certified by BVQI

Auditor of Business Systems – ISO Certification

MEMBERSHIPS AND AFFILIATIONS

Member of Stock Exchange – SEBI – India – From 1992

Certified Arbitragers- NCFM – India- 1996

VOLUNTEER AND COMMUNITY WORK

Project report for Charitable Institution in Jabalpur –India

Assist NGOs - prepare project reports for loans and donations

Developed working systems for Homeopath Hospital in Gujarat

Educational Programmes for Children and adults – Chota Udepur- Gujarat

Associated with Cancer Research Centre for 5 years as co-coordinator- Liaising with Cancer drugs Manufacturing companies and donors to provide assistance to under privileged people.

REFERENCES AVAILABLE UPON REQUEST

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