EMPLOYMENT HISTORY
Educator / Team Lead, Sumter School District, Sumter, SC
MAY 2011 - APR 2013
Event Coordinator, Personal Business, Raleigh, NC
JAN 2009 - 2011
Legal Intake Specialist, Florence Department of Juvenile Justice, Florence, SC 2006 - 2009
Legal Assistant, Jebailey Law Firm, Florence, SC
EDUCATION
DEC 2008 - DEC 2010
Master of Arts in Teaching, Teaching, Liberty University JAN 1998 - MAY 2000
Associate of Arts in Paralegal Studies, Florence-Darlington Technical College, Florence, SC AUG 1992 - DEC 1996
Bachelor of Arts in Business Administration, Business Administration, Newberry College, Newberry, SC COURSES
Teaching Certification
Paralegal Certification
South Carolina, United States
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PATTY HANSEN
LEGAL INTAKE
PROFESSIONAL SUMMARY
Accomplished professional with 5+ years of extensive experience in curriculum development, legal intake, and event coordination. Demonstrates strong skills in legal documentation, data entry, and customer service, ensuring accuracy and compliance. Adept at managing sensitive case files and enhancing operational efficiency, seeking to leverage expertise in a dynamic legal environment.
Pioneered literacy programs boosting student critical analysis and reading skills. Elevated student engagement through targeted curriculum development. Enhanced team teaching strategies, improving departmental collaboration. Introduced interactive digital tools to enhance English curriculum engagement. Successfully managed event logistics and coordinated with vendors to ensure seamless execution of events Developed comprehensive business forms and provided customer service, enhancing client satisfaction and operational efficiency.
Boosted client satisfaction by streamlining event processes and enhancing service delivery. Oversaw meticulous event setup and coordination, ensuring all elements met client specifications. Enhanced team performance by providing comprehensive support and clear communication. Conducted comprehensive intake procedures and prepared legal documentation for court proceedings, ensuring accuracy and adherence to judicial requirements
Performed meticulous data entry and facilitated effective communication with both victims and juvenile offenders to support rehabilitation and justice processes.
Streamlined court documentation processes, enhancing judicial efficiency. Managed sensitive case files with utmost precision, ensuring legal compliance. Ensured legal and procedural compliance in juvenile case documentation. Streamlined client onboarding process, enhancing legal team efficiency. Coordinated with attorneys to optimize case preparation efficiency. Managed client communications, ensuring timely updates and satisfaction. Ensured accuracy in legal documentation, minimizing errors. SKILLS
Data Entry Google Docs
Microsoft Transcription
Customer Service Legal Terminology
Legal Intake Legal Documentation
Confidentiality Attention to Detail
Phone Etiquette Project Planning
Public Speaking Conflict Resolution
Time Management Communication Skills
Client Relations Research Analysis
LANGUAGES
English
L INKS
LinkedIn: https://www.linkedin.com/in/patty-
hansen-2a7973306