Ramp Agent Warehouse Operations

PROFESSIONAL

SUMMARY

Competent ramp agent with

exemplary communication skills.

Highly effective working as both part

of team and in solitary role. Over 1

years and 1 mounts of experience with

nationwide airline services company.

Hardworking and passionate job

seeker with strong organizational

skills eager to secure entry-level Ramp

agent position. Ready to help team

achieve company goals. Deadline-

oriented Ramp Agent with experience

in commercial aviation industry at

large hub airport. Polished and

efficient with desirable

communication skills.I have over 1

year of experience in warehouse DHL

company Hardworking and

passionate job seeker with strong

organizational skills eager to secure

entry-level warehouse associates

position. Ready to help team achieve

company goals. To seek and maintain

full-time position that offers

professional challenges utilizing

interpersonal skills, excellent time

management and problem-solving

skills. Hardworking DHL warehouse

team member skilled in safely moving

heavy loads manually or using forklifts

and pallet jacks. Punctual, reliable

and dedicated to teamwork. Good

maintenance and repair skills with

training in Dispatch and unloading/

loadingProven skills in supporting

warehouse operations by keeping

accurate records and checking

shipments. Detail-oriented in

evaluating products, processing

paperwork and coordinating

movements around warehouse

locations. Familiar with operating

equipment and staying on top of

maintenance demands. Skilled in

unloading trucks, moving

merchandise and stocking shelves.

Enthusiastic, positive and dedicated

professional proficient in correct

procedures for stocking and rotating

merchandise. Physically fit and active.

Diligent and reliable Hand Packer

SKILLS

WORK HISTORY

Truck Helper, 08/2023 - 05/2024

Ricoh Puerto Rico - Royal Industrial Park, Barrio Palmas, Cataño, 00962, Puerto Rico CHRISTHIAN D MARTÍNEZ SOTO

West Columbia, United State 29172 ● 787-***-**** ● ****************@*****.*** ● WWW: Bold Profile

● Agent Coordination

● Aviation and Transportation

● Pushback and Towing

● Aircraft Loading and Unloading

● Loading and Unloading

● Operational Efficiency

● Item Transport

● Ramp Service

● Sorting and Labeling

● Baggage Oversight

● Workload Management

● Aircraft Tug Operation

● Customer Experience

● Service Quality

● New Agent Training

● Vehicle Operations

● Aircraft Safety Checks

● Customer Satisfaction

● Arrival Procedures

● Team Goals

● Forklift Operation Abilities

● Heavy Lifting Proficiency

● Logistics Coordination Experience

● Physical Stamina and Endurance

● Inventory management knowledge

● Pallet Jack Operation

● Loading and unloading

● Shipping and receiving

● Truck loading and unloading

● Warehouse Operations

● Order picking and processing

● Data Entry

● Warehouse Logistics

● Job Planning

● Truck Driving

● Logistics Management

● Logistics

Provided exceptional customer service, addressing concerns and resolving issues promptly.

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Provided support during driver breaks as needed, helping maintain punctual schedules throughout each shift.

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Assisted drivers in navigating congested traffic areas safely, reducing travel time between stops.

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Completed daily inventory checks to maintain accurate records of products delivered and returned by customers.

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● Assisted with loading and unloading trucks for efficient delivery times. Supported driver''s focus on the road by managing paperwork, updating logs, and confirming delivery information.

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Kept vehicles clean both inside and out, preserving their appearance for professional presentation to customers.

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Managed challenging weather conditions or unexpected obstacles with patience and adaptability to ensure successful deliveries.

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Increased route efficiency through effective communication with dispatchers and drivers.

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Developed strong relationships with regular customers for increased loyalty and repeat business.

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Contributed to fuel conservation initiatives by assisting with proper load distribution in the truck.

●

C M

successful at handling high-volume,

physically-challenging work, standing

for long periods and moving with

ease. Excellent physical stamina,

teamwork capabilities and

communication skills. Dedicated to

surpassing production goals and

maximizing customer satisfaction

every day. Keep operations organized

and efficient to strengthen team

performance and maximize efficiency.

Bringing 1+ years of warehouse

experience along with strengths in

stock management and multitasking.

Trained in warehouse operations

procedures and experienced in

supporting DHL customers.

Industrious inventory management

and planning professional offering 1

year retail background.

Knowledgeable about merchandise

layouts, sales promotions and

customer service. Meticulous

attention to detail with creative but

disciplined approach to displays. In

addition to this I was a truck driver

helper of Ricoh Puerto Rico with 10

mouth of experience

Delivering Printer and Photocopiers in

the all island of Puerto Rico

EDUCATION

Information Technology, 05/2022

Escuela Superior Eladio Rivera

Quiñones - Loiza Puerto Rico

Ramp Agent/ Warehouse Lead, 05/2022 - 06/2023

GMD Airline Services - Aeropuerto Internacional Luis Muñoz Marín/Carolina Puerto Rico

Warehouse Lead, 05/2022 - 06/2023

DHL - Aeropuerto Internacional Luis Muñoz Marín Puerto Rico

● Collaborated with drivers to navigate routes effectively for timely deliveries. Ensured cargo security during transport by regularly checking straps, chains, or other securing devices.

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● Loaded and unloaded materials onto and off of trucks for fast shipment.

● Maintained clean, orderly work environment free of hazards.

● Assisted in receiving, stocking and distribution of merchandise. Unpacked and repacked items in different quantities and configurations for shipment.

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Shipped material and performed boxing, packing, labeling, and preparation of related documents.

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● Assembled pallets and crates for secure transportation of materials.

● Drove forklifts, pallet jacks and other equipment to move materials. Verified documentation and condition of freight to assure quality standards were achieved.

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● Moved furniture and boxes using utility dolly and truck ramp.

● Surrounded items in cling film, padded blankets, and tape to protect from damage. Operated moving truck safely to deliver items to destination without nicks or scratches.

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Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

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Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 8 daily flights.

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Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

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Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.

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● Coordinated ground crew activities to complete objectives on schedule. Trained new staff on job duties, company policies and safety procedures for rapid onboarding.

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Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.

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Divided and categorized cargo received and redirected shipments in response to customer requests.

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● Supervised shipping and receiving, distribution, and workplace safety.

● Supervised warehouse operations by managing employees during shifts.

● Completed daily operations on time and maintained high standards of accuracy.

● Operated warehouse material handling equipment correctly to move loads.

● Maintained high levels of accuracy in daily operations.

● Used warehouse management software to reconcile daily inventory.

● Revised and developed procedures to reduce risk and achieve compliance.

● Managed merchandise inventory transactions.

● Kept detailed records of inventories and merchandise inventory transactions.

● Trained employees on equipment operation and safety protocols. Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.

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Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.

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● Followed verbal and written instructions to properly move and ship products.

● Oversaw daily operations and shipping and handling processes.

● Supervised warehouse operations by managing employees during shifts.

● Oversaw warehouse staff and maintained efficiency in fast-paced environment.

● Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly LANGUAGES

shipments.

Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.

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Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.

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● Used hand-held scanners and physical logs to accurately track item movements. Double checked records, daily reports, and inventory transactions to identify and correct variances.

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● Kept storage areas organized, clean, and secure to fully protect company assets. Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.

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Prepared pallets of boxes for easy transportation between customer and storage locations.

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Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.

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Maintained top performance standards while working in hot warehouse environment.

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Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.

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● Performed inventories and stocked new equipment. English:

Intermediate (B1)

Spanish:

Bilingual or Proficient (C2)

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