Customer Service Call Center

Angela Will

**** ********* *** *

St. Paul, MN **106

651-***-****

Education

Life, Accident, and Health Insurance License, Kaplan University Bachelor’s Degree Human Services Child and Family Welfare 10/2012

Professional Experience

Distribution Alternatives Lino Lakes, MN 2023 - 2024 Customer Service Process orders, keep records updated, communicate with clients, making sure orders are shipped on time, working with all departments to make sure all orders are packed properly. Ilumifin Woodbury, MN 2020- 2023 Call Center

Work with clients, and Insurance Agents answering policy questions, review billing, Mounds Park Sports Bar 2018 - 2020 Cook

Pizza, Grill, and Fry cook, waitress, Pre cook, Dish washer, and Stock DCM services Richfield, MN 2018 - 2018 Collector

3rd party collections on deceased accounts. Contacting personal representatives, Account Executives, and Attorneys. Negotiate balances, review insurance to insure insurance is applied when applicable, maintain files and continue to grow routes in order to achieve monthly financial goals Shelter Care For Kids Minneapolis, MN 2016 – 2019 Lead Child Care Worker Lead Child Care Worker providing emergency shelter to children 3-12 coming from crisis and traumatic experiences. Taking children on outings throughout Minneapolis. Transitioning them into school, activities, and appointments. Forming a positive experience that is safe, helping to set boundaries, help with family communication, and help managing stress, and providing hope. Teachers for Tomorrow Victoria, MN 2015 – 2016 Teacher Guiding children through basic learning, sharing, and how to get along with people who are different from themselves. Managing time so that each subject is touched on. Teaching Temps Minneapolis, MN 2014 – 2015

Teacher

Guiding children through basic learning, sharing, and how to get along with people who are different from themselves. Managing time so that each subject is touched on. Viking Client Services Eden Prairie, MN 22012-2013 Collector Major credit card collections 2nd and 3rd party