Customer Service Administrative Assistant

Tiffany Yates

C U S T O M E R S E R V I C E E X P E R T

Administrative Assistant

Career Objective

Work Experience

Customer Service Manager

Cashier/Sales Associate/Stocker

Walmart, Slidell, LA January 2014 – Present

ROSS Dress for Less, Slidell, LA

August 2006 – December 2014

Ensured adherence to store policies regarding

payments, returns, and exchanges.

Prevented store losses through vigilance, attention to detail, and integrity.

Cross-trained and provided backup for customer

service associates as needed.

Managed emergency call outs and adhered to strict

deadlines.

Efficiently processed customer transactions and

managed cash handling.

Regularly stocked and rotated inventory, ensuring

accurate product placement.

Fostered positive customer relationships by expressing appreciation and encouraging repeat business.

Dedicated and versatile professional seeking an office position in a dynamic organization where I can leverage my extensive customer service experience, strong interpersonal skills, and proficiency in office administration to contribute to the achievement of corporate goals. Restocked merchandise from the stockroom

and organized store displays.

Assisted customers with product inquiries and

conducted various types of transactions.

Managed telephone inquiries and routed

messages to appropriate departments.

Maintained a positive and welcoming demeanor

while assisting customers promptly.

Education

Delta College

Pearl River High School

Certification in Medical Office Assistant

High School Diploma

June 2012- Currently

May 2010

Skills

Customer Service: 8+ years

Customer Service Management: 3+ years

Retail Sales: 8+ years

Cash Handling: 8+ years

Office Administration: 3+ years

Microsoft Office Suite: Proficient in MS Office,

Word, and Excel

Communication: Excellent interpersonal and

communication skills

Organizational: Strong organizational and time

management skills

Adaptability: Ability to work under pressure and

handle stressful situations

Multitasking: Proven ability to manage multiple

tasks efficiently

+1 985- 774 -0993 **************@*****.***

About Me:

I pride myself on my strong problem-solving abilities and keen attention to detail, which allow me to tackle challenges effectively and ensure high-quality outcomes. Being customer-focused is at the heart of my work ethic; I am always attentive to customer needs, approaching each interaction with a positive attitude and patience. As a dependable and goal-oriented self-starter, I am committed to achieving excellence in every task I undertake. My familiarity with medical office operations and terminology enhances my ability to navigate complex environments with ease. I excel in time management and prioritization, ensuring that tasks are completed efficiently and on schedule. Additionally, I thrive in team settings, consistently working effectively with colleagues to provide support and achieve shared goals.

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