Customer Service Inventory Management
Resume:
Robert Hernandez
My goals
Hawthorne, CA
*******@*****.***
I am currently pursuing a career as an electrician. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Air Export Agent
amerisourcebergen us bioservices - Hawthorne, CA
November 2022 to Present
PRIMARY DUTIES AND RESPONSIBILITIES:
• Inventory management of packaging systems and components
• Understanding principals of cold chain management
• Gel pack inventory management
• Reusable packaging refurbishment
• Understanding WC operating systems including TMS and Opstar
• Safe handling of dry ice and shipment replenishment
• Managing On Hold and ‘Not OK to Send’ shipments according to procedures
• Forklift certification
• Understanding TempTale device procedures
• Issuing airline airway bills for domestic and international non-rev shipments and return packaging assets
• Complete GxP documentation logs
• Identification of shipping documentation requirements
• Identifying product keeping temperature and replenishment needs Forklift Operator and Material Handler
Tennsco plant 3 - Dickson County, TN
June 2022 to Present
Transport raw materials to operator press and sort finished parts to designated areas for packaging and transportation to other facilities
Dispatcher
GLOBAL PARATRANSIT INC. - Compton, CA
May 2021 to March 2022
Started as a customer service representative taking calls to transport costumers with disabilities after three months promoted to assistant dispatcher and my final month worked as a dispatcher Customer Service Agent (CSA)
G2 Secure Staff, LLC - Los Angeles, CA
August 2019 to May 2021
• Act as handling agent for Airlines
• Inform all authorized parties concerning movements of Airline's aircraft and
• Compile, dispatch and receive all messages pertaining to the cargo handling Inform all parties, when necessary, of the content of such messages.
• Prepare/process cargo documents, air bills, and air way
• Answer Airline's telephone and take appropriate action when necessary and/or
• Obtain customer's clearance of inbound cargo and prepare/process all necessary documents to government agencies relating to international
• Prepare transfer manifest(s) for all transfer
• Conduct physical inspections and screening of packages/cargo per client
• Prepare the Unit Load Device Receipt for all transfers of Unit Load Devices and distribute copies according to Airline's
• Service customers at Interact with customer to ensure complete and accurate shipping documents and all documents related to terminating shipments. Collect record and properly process all monies from customers.
• Customer Notification -Advise customers via telephone and written notification of the arrival of Inform shipper of cost of freight and storage charges if applicable.
• Airway Bill Input - Complete airway bills, required data entry and update computer Review paperwork and information to ensure accuracy and completion.
• Must be familiar with all FAA/Airline/Company
• Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and maintenance
• Project a positive image and respond to inquiries from clients, staff and public in a courteous manner
• Attend meetings and in-services as
• Utilize appropriate communications channels and maintain records, reports and files as
• Must be attired in proper uniform attire as directed by company officials and identification badges must always be
• Adhere to company policies and procedures and participate in achievement of company objectives.
• Utilize company and client equipment, supplies and resources in a conscientious, cost effective
• Perform other duties as assigned
Assistant Store Manager
Spirit Halloween Super Store - Long Beach, CA
August 2019 to November 2019
assist in store setup, merchandising, read plano gram, cashier, inventory, freight, issue registers, manage employees, cashier, open and close store, bank deposits Shipping and Receiving
Warehouse Associate
Arvan, Inc - Gardena, CA
June 2018 to July 2019
receive shipments and internal orders ship domestic and international orders work along side with purchasing planning engineering and inspectors issue raw materials to designated areas for production Cook/Prep Cook
El Pollo Loco - Manhattan Beach, CA
June 2018 to May 2019
Prep cook dishwasher cashier and cook
Dishwasher/Prep Cook
Double Tree Hilton - Norwalk, CA
November 2016 to May 2017
Wash dishes clean prep and cook when busy
Purchasing Agent / Warehouse / Assembly
Us industrial tool & supply - Gardena, CA
Purchasing Agent and Warehouse Lead
hs tooling - Gardena, CA
August 2013 to October 2015
warehouse associate inventory control picking and packing shipping domestic and international issue raw materials then moved up to purchasing agent call vendors for placed orders to ensure they come in a timely manner worked along side with planning engineering inspectors and with sales management Ramp Agent
Menzies Aviation - Los Angeles, CA
January 2011 to March 2013
Duties: load and unload aircraft, read flight schedules, staying up to date with arrivals and departures, use of heavy machinery, making sure all items for flight are on board and accounted for, setting perimeter and check for damages on body of aircraft
Security Guard
Custom Protective Services - Torrance, CA
November 2009 to January 2011
Duties: secure perimeters, check for open doors, respond to complaints, ensure safety of employees, constant communication with other guards
Sales Associate
Party City Corporation - Torrance, CA
January 2008 to October 2009
Duties: enter shipments into system make sure there are no damaged boxes and everything is accounted for, enter data into hand held computer, assist customers on sales floor, cashier, adjust over stock Education
High school diploma
North high school - Torrance, CA
Skills
• Customer Service (10+ years)
• UPS (2 years)
• Forklift (3 years)
• Shipping Receiving (5 years)
• Warehouse Associate
• fedex (2 years)
• Purchasing (1 year)
• Order Picker Experience (3 years)
• Blueprint Reading (3 years)
• Freight Experience (3 years)
• Materials Management (3 years) Skills: Microsoft Excel, Power Point, Word, organized, great verbal communication on or off the phone, excellent with numbers and problem solving
• Merchandising
• Inventory Control
• Manufacturing
• Schematics (2 years)
• Calipers (2 years)
• English
• Customer service
• Construction (2 years)
• Quality Assurance
• Forklift
• Warehouse experience
• Computer literacy
• Computer skills
• Microsoft Excel
• Time management
• Microsoft Office
• Customer support
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