Personal Care Aide, Tax Preparer, Admin. Assistant, Conversation Tutor

Danielle Phillips

** **** ******, *********, ** *4150

Phone: 716-***-****

Email: ************@*****.***

PROFESSIONAL EXPERIENCE

Artist - 1989 – present

Self-employed, Tonawanda, NY

• Photography

• Painting

• Writing

• Adobe Lightroom, Adobe Photoshop, Adobe Acrobat

Personal Care Aide – 04/2019 – 04/2022

Trusted Choice Home Care, Buffalo, NY

• Personal Care from A-Z for client(s) who could not care for themselves

Personal Care Aide - 05/2016 – 06/2017

Western New York Independent Living, Buffalo, NY

• Personal Care from A-Z for client(s) who could not care for themselves

Tax Preparer - 01/2002 - 04/2002

Jackson Hewitt Tax Service, Cheektowaga, NY

• Reviewed, processed and filed client tax returns using Profiler 2001 Tax preparation software system

• Provided excellent customer service and phone support

Executive Assistant - 01/2000 - 12/2001

Deutsche Bank Securities New York, NY

• Provided critical phone support for Bankers

• Tracked and paid banker expenses via SAP Accounting Software

• Established and organized department files

• Maintained Banker calendars

• Scheduled internal and external meetings

• Arranged travel details for Bankers

• Proofread Banker documents for content and accuracy

• Conducted research projects and fact-checking assignments based on Banker need

Office Services - 01/1998 - 09/1999

American Securities, New York, NY

• Directed Main office phone calls

• Opened, maintained, closed Corporate Accounts

• Tracked and paid expenses for Corporate Accounts

• Kept office Attendance records

• Produced daily Office Calendar

• Proofread documents

• Purchased Office Supplies

• Trained newly hired purchasing manager(s), mail distributors(s) & temporary receptionist(s)

Substitute Teacher - 09/1995 – 1996

Buffalo Board of Education, Buffalo, NY

• Worked with high school students in English, chemistry, History, Mathematics

Conversation Tutor - 09/1992 - 12/1992

State University of New York, Buffalo, NY

• Tutor for SUNY Intensive English Language Department

• Worked one on one with foreign SUNY college students to improve their English Language conversation skills

Driving Instructor – 06/1990- 07/1991

O’Days Driving School, Getzville, NY

• Taught high school students to drive safely and according to Federal and State regulations (in-car instruction).

• Took students out on the road to reinforce and practice safe driving until students were ready to pass the New York State driving test.

• 100% of my students passed the written portion of the Driving Test. 99% of my students passed the driving portion of the Road Test. One of my students had some trouble and was required to do the driving portion of the Road test again.

EDUCATION

Bachelor of Arts, English Literature, State University of New York at Buffalo, February 1996

SKILLS

Tutoring English as a Second Language, Driving instruction, Windows, Microsoft Office, well- developed Internet/non-Internet research skills, QualComm Messaging and Tracking software, SAP Accounting software, Profiler Tax preparation software, Adobe Lightroom, Adobe Photoshop and Adobe Acrobat

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