Ross Nathaniel J. Catindig
Doha Qatar
Mobile: +974-***-*****
E-mail: ross_catindig @yahoo.com
Profile:
Costumer Service – with extensive experience in top Restaurants, Cruise ship, and 5 Star Hotels. Nationality: Filipino Driver’s License: Qatar/Philippines Native Languages:English/Filipino Specialties/ Areas of Expertise:
Quality Control Admin
Operation and Maintenance Employee Management
VIP Service Coordinator
Sales Fitness Instructor
First aid Safety
Education:
Bachelor of Science in Hotel & Restaurant Management De La Salle University – Dasmariñas Dasmariñas, Cavite 2002 t0 2006
MEMBERSHIP & AFFILIATION
De La Salle University - Dasmariñas
DEAN’S LIST Collage of International Hospitality Management 1st Semester, School Year 2005 - 2006 De La Salle University – Dasmariñas
Hotel & Restaurant Management Society (HRMS) Member, June 2003 to 2005 TRAINING & SEMINARS ATTENDED
English Proficiency Program - Module 1 to 4 January 7, 14, & 28, 2005 De La Salle University – Dasmariñas
Professional Ethics in the Business World July 28, 2004 De La Salle University – Dasmariñas
Employment History
Medical Referral Coordinator International SOS
Coordinator
• Updating the account of the patient
using the company system.
• Organizing trip relateted Duties,
Registration, Coordination with local
government team.
• Laboratory sample management.
• Coordinator for PT medical
appointments.
• Reporting to Missions/Task given by
supervisor and managers.
February 2024 to Present
Doha, Qatar
ADMIN/Host/Quality Control Beyond Perspective
Admin
• In charge in handling schedule and
assigning host for park visits.
• Handle emails and Inquiry for the client
• Prepare Monthly reports
• Track the attendance for payroll
• Manage and track the Leaves of the
employee
• Coordinate on preparation and
submission of invoices.
• Providing new employees training on
Hosting and giving content to guest.
Host / Quality Control / Operator
Same duties with the Planners Events and
Management
July 4, 2021 to Oct 31, 2023
Doha, Qatar
Park Coordinator/ Operator / Admin –
Kahramaa AwarenessPark
The Planners Events Management
Admin
• In charge in handling schedule and
assigning host for park visits.
• Handle emails and Inquiry for the client
• Prepare Monthly reports
• Track the attendance for payroll
• Manage and track the Leaves of the
employee
Coordinator/Operator
Operated and hosted a major exhibit at
Kahramaa Awareness Park science and
education museum located in Doha Qatar.
Operated exhibit: Train Ride,3D Theater, and
main theater
• Explained to the guest majority of the
exhibit
• Demonstrated safety rules to guest and
other employees
• Ensured standard operating procedure
are followed
• Lead a team of 3 technician in
performing daily checks on the ride
vehicles and periodic maintenance is
achieved in accordance to
the manufacturers’ recommendations.
• Established emergency evacuation
procedures along with the
Operations Manager, and
Kahramaa’s in house safety team
• Performed daily safety checks, and
periodic evacuation drills
• Supervised in-house cleaning team to
ensure the ride is kept clean at all times
• Kept a neat log of everything related
to the ride, including guest numbers,
maintenance, inspections, safety
observations, etc.
• Maintained a record of spare parts and
consumables
Obtained first aid certification, and kept up-to-
date knowledge of its basics
June 4, 2016
to
Feb 15 2021
Dealer Inspector Resorts World Manila
Manage employees to perform their task
according to the management rules and
regulation, make sure the guest is getting full
satisfaction and having a 5star service with
their stay in Resorts World Manila.
• Handled points given to the guest in their
membership card
• Closing/Opening/Inventory of the chip
float
• Checked the grooming of the employees
• Make sure the rules and regulation
are being followed in the gaming
area.
March 01,2012 to January 26, 2016
Manila, Philippines
Server/Bartender Outback Steak House
Giving excellent customer service that guest
will keep on talking about.
• Greet and seat the guest according to their
no
- Take order of food and beverage
• Make sure table set up is in perfect form
• Food served in order and with its proper
time
• All set up is complete, clean, and sanitize
- POS use for accurate order taking and bill
for the guest
-Responsible for payment and change(cashier)
- Opening and closing of the restaurant
May 16, 2008 to Aug 31,
2010
Muntinlupa, Philippines
Galley Utility/ Cook - Costa Cruise Magsaysay
In charged for the daily maintenance of
the kitchen making sure it is in perfect
form for operation and make sure all the
food that is coming out is in 5 star
quality.
• Maintained the grill fryer and majority
of the equipment in the hot
kitchen
- Ensured that all the equipment is
clean and sanitize
- Segregate trash according to maritime
law
• Inventory of all the chemicals that is
needed in the operation
• Grill meat, poultry and seafood’s
with the proper specification
- Proper storage of the products to
retain its freshness
- Done the inventory with FFO method
January 13 2007 to September 04
2007
Genoa, Italy
- Organized and check the quality of
the equipment’s inside the kitchen
Waiter, Banquet Server
Bellevue Hotel Holiday Inn, Galleria Manila, &
La Buena Comida
Applying all the knowledge that learned
from the school to actual work
place in a premium company’s
- Learned all the basic work in the
operation of hotel from front of the
house to back of the house
- Perform table set up, bartending and
menu preparation
- Worked in the house keeping dep., HR
dept., Room Service dept. Front
Office dept., and bar dept.
- Managed hotel operation
- Overlook hotel guest for their check-in
and check out
- Checked the grooming of the
employees
- Build good relationship with
colleagues and guest
2004-2006
(Student Work)
Character Reference:
Ahmed Khazwini – Owner of Beyond Perspective +974-****-**** Roan Miguel – CSD Qatar Airways +974-****-****
Dantley Manaman Technician KAP +974-****-****