Customer Service Brand Ambassador

stod*****@Andrea gmail.com Stddard Costa Mesa, CA

WORK HISTORY

Manager/Brand Ambassador/Promotion Model at CO

**/**** - ******* (14 years)

*Specialize in providing exceptional customer service *Coordinate meetings with stores and Brand Ambassadors. *Coordinate events with stores and Brands. *Emphasis in building relationships with management in distinctive and varying environments. *Emphasis in building rapport with new employees in different stores, events and venues. *Impart competent knowledge of products and or services. *Provide the best service to consumers. *Interact with customers, clients and guests. *Encourage sales through product demonstrations and/or sample distribution. *Promote a business, brand or product by providing a positive guest experience.

*Educate myself and consumers about brand education. *Multitask by performing multiple jobs at once, while doing demonstrations, interacting with clients/consumers and employees. *Be friendly, outgoing, personable, energetic, enthusiastic and positive. *Train staff to provide competent knowledge of product and or services. *Have received numerous commendations from superiors as well as consumers. *One of the campaigns that I managed received the highest award in our industry. Assistant Manager at Pei Wei

Invalid date - 06/2021 (0 months)

interactions with customers, as well as staff. *Specialized in providing exceptional customer service. *Resolved any customer related issues. *Up- sell additional food items. *Counted money and ensured deposits are correct. *Managed employees and resolve any employee related problems.

*Assisted in hiring process, to ensure compatible work environment.

*Coordinated meetings between employees and management. *Facilitated new and improved training programs. *Ensured open communication between management and staff *Be the diplomat between upper- management and staff. *Managed 20 plus employees. *Have received over 30 commendation letters from customers.

Owner at Tans Unlimited

Invalid date - 06/2021 (0 months)

*Owned and Operated tanning salon. *Specialized in providing exceptional customer service. *Sold tanning packages and individual tanning sessions.

*Offered professional knowledge of retail tanning products. *Educated clients about optimal tanning experience. *Maintained daily Accounts Receivable and Accounts Payable. *Sustained client base through telephone calls and promotional materials. *Implemented innovative advertising transactions to increase the business. *Negotiated advertising avenues so that it was beneficial for all parties involved. Lead Agent at Education Sales Management Highlands Ranch Invalid date - 06/2021 (0 months)

*Qualify leads received through very high volume/high pace position.

*Meets daily, weekly and monthly lead processing goals. *Provide feedback to Supervisor to help formulate lead control strategies. *Participate in company meetings and activities as needed.

EDUCATION

University Of Colorado

Graduated 1970

B.S in Business Administration

SKILLS

Sales management, year

Customer service, year

Communication, year

Innovation, year

LANGUAGES

Spanish, Bilingual

SOCIAL NETWORKS

Facebook, https://Kfc1981

Twitter, https://Keeping an eye out for opportunities for employment Linkedin, https://Job search

ABOUT ME

I served in the military

I have a drivers license

I have management experience : 5 years

I have a security clearance

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