Administrative Assistant Executive

Cynthia Zoccali

*** ******** ***** - ****** ****, PA 19475

**************@******.*** – 484-***-****

Seasoned, Polished Professional Executive/Administrative Assistant Experience supporting high-level Executives in multiple Industries, including but not limited to, sales and marketing administrator, graphics, website maintenance, IT troubleshooting, laptop configuration with a proven track record of delivering time-sensitive and accurate results while contributing directly and indirectly to the company's stability and overall success.

SKILLS:

•Microsoft Certified - Windows Professional/MS Office Suite (Word, Excel, PowerPoint, Outlook, Publisher, etc.)

•Corel Draw

•Goldmine Database Administrator

•QuickBooks

•Six Sigma experience (some)

•Adobe

•Website access

•SEC reporting

•SAP

•Payroll

•IT Laptop Troubleshooting and Configuration

•Market Research and Competitive Landscape Analysis

•Graphics

• Graphics Design

•Medical Transcriptionist

•RFP VanSant Master (database)

•Micro Strategy

•RFP and RFI Facilitator/Specialist

•FileMaker Pro

•ACT

•Brio database

•Visio

•KaleidaGraph

•Canvas

•Quark

•Quattro Pro

ADDITIONAL QUALIFICATIONS AND INFORMATION:

•Experienced and knowledgeable background in the KSpecial Education services and supports – K - 12 of Special Education

•Facilitator for coordinating, preparing any and all materials, travel, hotel and limo arrangements for Company BOD meetings

•Facilitator for coordinating, preparing any and all materials (P.O.C.) for all Onsite and Offsite Meetings

•Development of correspondences, reports, presentations for executives while prioritizing work as necessary, and producing information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data and graphics

•Property Management

•Sales and Marketing

•Marketing Coordinator

•Customer Service

•Vendor and Branch Communication

•Report Monitoring

•Extensive knowledge and experience with any and all aspects of travel for both national and

WORK EXPERIENCE:

EXECUTIVE ASSISTANT

Interstate Premier Maintenance – Horsham, PA – December 2021 to Present

•Executive Assistant – Operations for a premier facility services company comprising of over 2,800 employees nationwide. Facilitator and team lead in charge of travel program including any and all reporting and maintenance.

•Employee Rewards and Recognition Program – created and maintain.

•Responsible for home office warehouse procurement and distribution.

•OSHA Safety training facilitator/record keeping.

•Expense reporting and record keeping for busy Regional Directors.

ADMINISTRATIVE ASSISTANT

Rhoads Limousine/New Rhoads Transportation – Douglassville, PA – June 2018 to March 2020

•Successfully coordinated essential administrative support and reservationist for a busy and demanding chauffer limousine company.

•Successfully coordinated scheduling and special event transportation for weddings, larger parties, proms, etc.

•Back-up chauffer/driver for overflow for limousine transportation as well as school district transportation for two Reading Area school districts.

•Successfully provided whatever was required to the successful running of the business including but not limited to any and all aspects of administrative functions.

OFFICE MANAGER

Volgraf Chiropractic Centre - Philadelphia, PA - June, 2010 to May, 2018

•Primary point of contact for the ongoing successful management and office operations of a busy and successful chiropractic office located in Philadelphia, PA.

•Successfully established and coordinated patient invoicing/billing, insurance coding and medical transcription while maintaining and

running a busy chiropractic office - including but not limited to any and all aspects of administrative functions.

EXECUTIVE ADMINISTRATIVE ASSISTANT TO THE SR. VICE PRESIDENT OF GROCERY & GENERAL MERCHANDISING

ACME Corporate Store Support Center - Malvern, PA - October, 2006 to June, 2010

•Primary facilitator for the ACME Co-Marketing Program between ACME, Vendors and the Philadelphia Eagles

•Served as Interim Operations Communications Manager

•Addressed and CORRECTED IT operational issues and process improvements utilizing Six-Sigma methodology

•Responsible for all product recalls: issued communications on recalls as required from inception through completion

•Facilitator for special marketing events and promotions - including vendor communications and the scheduling ACME events

•Facilitator for Special Projects, such as the Special Holiday Planners

•Created weekly sales bulletins for distribution to all ACME stores

EASTERN REGIONAL ADMINISTRATOR TO THE REGIONAL VP - SALES AND MARKETING

ICOS Pharmaceutical Corporation - Eastern Regional Office - Berwyn, PA - 2004 to 2005

•Primary support and point-of-contact for the Eastern Regional District Sales Office formerly located in Berwyn, PA.

•Successfully established and coordinated all services, such as: office furniture, telecommunications, high-speed access, computer and network configuration, office supplies, office fit-out, and on-going punch list items

•Primary support for the Eastern Regional Director of Sales, Eight District Managers and approximately 125 field sales representatives

•Successfully managed the East Coast District Sales Office and conduit between field and corporate office, liaison between sales office and property management office

•Successfully planned and coordinated National, Regional and District Sales Meetings {125 and 300+ sales reps)

PROPOSAL RESPONSE SPECIALIST / DATABASE ADMINISTRATOR - SALES & MARKETING

RMH Teleservices, Inc. - Bryn Mawr, PA - 2001 to 2004

•Spearheaded the RFP and RFI department utilizing in-depth company and industry knowledge for inbound and outbound telemarketing services in the customer care industry

•Instrumental in instituting the RFP VanSant Master, which cut the proposal response time from approximately 10 days to 2 days

•Goldmine Database Administrator

•Preparation of all proposal and site visit materials, presentations, potential client business plans

•On-going market research and competitive landscape analysis

ADMINISTRATIVE ASSISTANT / SENIOR VICE PRESIDENT OF NEW BUSINESS DEVELOPMENT

delage landen Financial Services f/k/a "Tokai Financial Services" - Berwyn, PA - 1998 to 2001

•Administrative Assistant for the SVP of New Business Development Department and his team of 10 NBD employees

•Established New Business Development Goldmine database and tracking system containing and maintaining over 700 contacts

•Developed, organized, coordinated and responded to the New Business Development RFP's and RFI's

•Created all NBD presentations

•Fostered communication and effective organizational techniques

•Coordination/preparation for NBD prospect visits

EXECUTIVE ASSISTANT TO PRESIDENT/CEO, CHIEF SCIENTIFIC OFFICER &VICE PRESIDENT OF BUSINESS DEVELOPMENT

3-Dimensional Pharmaceuticals, Inc. - Exton, PA - 1996 to 1998

•Significant contributor from inception to completion of the IPO process and taking the company public

•Facilitator for Company BOD Meetings AND Scientific BOD Meetings

EDUCATION:

•Katharine Gibbs School - King of Prussia, PA

•North Lake College - Anatomy & Physiology

•Widener University -Liberal Arts - Widener University - Chester, PA

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