Quality Assurance Business Leader

KEVIN C. BIGHAM

682-***-**** ● *************@*****.***

PROFESSIONAL PROFILE

Experienced, versatile business leader seeking a new opportunity to support an outstanding organization.

Results-oriented team player with strong business organization and management skills.

Innovative problem solver with the ability to lead, develop, and encourage other people to perform their best work.

Excellent communicator.

Proven ability to step into a brand-new situation, assess organizational needs, and take action.

PROFESSIONAL EXPERIENCE

4over Trade Printing Company – Arlington, TX Prepress Operator 2022 – Present

Key Role: Produce plates using digital and conventional plate-making equipment

Operations: Interprets docket specifications including layout/imposition, press schedules and flat tag. Analyzes and organizes proofs and floats. Selects plate size and type, master and punch plate. Operates contact frame and plater processor Organizes proofs and plates; routes plates; organizes and routes flats as instructed. Records work performed and plate usage and updates job tracking and press schedule

Quality Assurance: Compares plate to proof and imposition. Tests and calibrates exposures. Inspects plate quality. Assists pressroom in identifying problems and maintains all equipment. Kevin Bigham Piano Studios – Mansfield, TX Business Owner & Lead Instructor 1989 – Present

Business Management: Manage daily operations, sales, marketing, record-keeping, billing, and taxes.

Training: Teach 35 to 40 students – age 5 to adult – in music fundamentals, technical facility, theory, and piano performance. Develop curriculum plans based on individual ability level and each student’s preferred learning style.

Sales / Marketing: Designed / built / maintain website including metadata, copywriting, SEO keyword research, internal links, and interactive Blog. Create / manage marketing campaigns – including an active YouTube Channel.

Calvary Chapel Fort Worth – Fort Worth, TX Music Minister 2015 - Present

Leadership / Administration: Manage all musical activities and departmental operations for 1000- member church. Developing and training worship teams continually striving to grow the talents of the servant leaders with in the music department. Leading 2 choral and instrumental ensemble rehearsals weekly. Interact with church leaders to make appropriate musical selections and develop seasonal worship programs. Create new arrangements and orchestrations for musical ensembles.

Media: Developing a working relationship with the media department to ensure that songs, words and lighting are all working together to provide the best possible setting for the worship services.

Financial Management: Submit purchase order requisitions for sheet music, equipment, music orchestration services, and instrumental musician rehearsal/performance fees.

Highlight: Maintain strong membership levels by providing: 1) High level of musical performance, 2) Streamlined rehearsal procedures, 3) Organized charting systems and implementing the use or Planning Center Online to streamline scheduling procedures. Calvary Cathedral – Fort Worth, TX Music Minister / Worship Leader 1991 – 2015

Leadership / Administration: Manage all musical activities and departmental operations for 2000- member church. Serve as choral director and administrator for 70-voice adult choir and 35-voice youth choir. Conduct 2 to 3 choral and instrumental ensemble rehearsals weekly. Interact with church leaders to make appropriate musical selections and develop seasonal worship programs. Create new arrangements and orchestrations for musical ensembles.

Financial Management: Submit purchase order requisitions for sheet music, equipment (e.g. music stands, lighting, amplification / recording, etc.), music orchestration services, and instrumental musician rehearsal/performance fees.

Highlight: Maintain strong membership levels by providing: 1) High level of musical performance, 2) Streamlined rehearsal procedures, 3) Organized charting systems, and 4) Effective recruiting activities within the community.

Medical Clinics of North Texas (MCNT) – Fort Worth, TX Insurance Processor 1998 – 2000

Key Role: Called 25 to 30 patients daily to ensure the accuracy of patient’s insurance plan information and benefits coverage limits

Additional Responsibilities: Provided mediation services between patients and providers e.g., Aetna, BCBX, United Healthcare, and Medicare). Highlight: Increased claims payment timeliness by approximately 20% during the course of my tenure.

EDUCATION

Bachelor of Science Degree – Business Administration Oral Roberts University, Tulsa, OK Computer Skills

Proficient in all Microsoft products, Planning Center Online, Pro Presenter, Finale and Pro Tools

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