Social Services Director
Resume:
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CONTACT
Indianapolis, IN *****
********************@*****.***
SKILLS
Empathic and Active Listener
Superior Organizational Skills
Program Planning and Implementation
Relationship Management
Problem Solver and Trouble Shooter
Event Planning and Fundraising
Enthusiastic Team Player
AWARDS SCHOLARSHIPS
Fellow, The Emerging Leaders Program of the Centers for Leadership Development and Public Values at Duke University (USA) and the University of Cape Town (South Africa)
YWCA of U.S.A. National Leadership Team for Education for Global Responsibility
YWCA “One Imperative “Award
YWCA Quality Achievement Award
COMMUNITY ORGANIZATIONAL ACTIVITIES
Member, YPO Gold Johannesburg Chapter
Graduate, The Women's Campaign School at Yale University
Companion, Kindred Hospice
Diepsloot Combined School, South Africa
Fundraiser, The American International School of Johannesburg (AISJ) Parent Organization
CERTIFICATIONS TRAINING
End of Life Companion Doula
Celebrant Training
Grief Educator Training
Documentary and Photojournalism, (PDP) Programme, The Market Photo Workshop, South Africa
Highly organized and adaptable social services professional with over 20 years of experience delivering high-quality programs and services to diverse communities in the United States and South Africa. Adept in program planning and execution, client support, event management, and fundraising. Excellent communication and interpersonal skills. Proficient in managing documents, prioritizing tasks, and maintaining confidentiality. Strong knowledge of Microsoft Windows environment, including Microsoft Office Suite, and ability to work independently to meet deadlines.
WORK HISTORY
May 2021 - Current
Caregiver and Consultant, Eldercare Specialist/ End-of-Life Companion Doula
Indianapolis, Indiana
Facilitate overall operation of home care services, including financial management, quality assurance, and safety risk management.
Facilitate appointment scheduling, medication administration, Medicaid application and management, provide transportation assistance, psychosocial support and other non-medical support.
January 2002 - Current
Consultant, Expatriate Mobility Consultant - Daily Living
Indianapolis, Indiana & Johannesburg, South Africa
Responsible for conducting extensive research and creating engaging presentations and customized guides on daily living for new expatriates relocating to Johannesburg and Cape Town, South Africa.
Researching and gathering comprehensive information on various aspects of daily life, such as housing, transportation, healthcare, education, and cultural events in Johannesburg and Cape Town.
Creating personalized, custom books for expatriates tailored to their specific needs and interests, providing in-depth knowledge on relevant topics, and offering guidance to help ease their transition.
October 2002 - January 2007
Owner, Entrepreneur - Africa House Africa House/Africa House Kids
Johannesburg, South Africa
Founded Africa House (AH) and Africa House Kids (AHK) Brands .
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
Patented product characters and published children's books through Macmillan South Africa.
February 1999 - January 2001
Consultant, Nonprofit Development
Indianapolis, Indiana
Assessed nonprofit organizations/programs to develop comprehensive program and organizational evaluations.
July 1997 - January 1999
Director, Bread & Roses’ A Positive Alternative Center (APAC)
Norwalk Connecticut
Developed a regional drop-in resource and wellness center for people living with HIV/AIDS in Greater Norwalk, Danbury, Stamford and Bridgeport, CT.
APAC, an innovative HIV/AIDS care model received the first Ryan White grant in Connecticut to fund alternative/complementary therapies for clients living with and affected by HIV/AIDS.
Bread and Roses - A Positive Alternative Center won the Sara Lee Leadership Grant for innovative programs.
EDUCATION
MSW Candidate Social and Economic Development Specialization
Washington University St. Louis, St. Louis, MO
Bachelor of Arts (B.A.) Political Science/Economics
Purdue University, West Lafayette, IN
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TRACY SWATTS WHITFIELD
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