Revenue Cycle Pain Management
Resume:
Deanna L. Sayyeau
Riverview, FL 33578
********@********.**.***
Summary of Experience
Practice Manager, Medical Coder, Revenue Cycle Manager. Extensive experience in the medical field in both the clinical and business aspects of the field having held leadership and non-leadership roles.
Specialties: Orthopedics, Hematology/Oncology, Allergy/Asthma, Pulmonology, Cardiology, Imaging, General Surgery, Interventional Pain Management, Primary Care and Urgent Care.
Skills: Leading people and building teams, professional interaction with all levels, organized with excellent communication skills. Strong supporter of employee training and development. Extensive knowledge of revenue cycle, credentialing, onboarding new physicians/practices, medical billing, coding, claims processing, appeals, payment posting, charge entry, insurance verification, referrals/authorizations, scheduling, check in/out, triage, vitals, etc.
Systems: Microsoft Office, Atrium, Prognocis, Allscripts, Occusource, MYSIS, Medical Manager, Perfect Care, Athena, Cerner, Greenway Prime Suite, Intergy, PCC and E-Clinicalworks
Employment History:
10/19 – to Date: Lyracore Health Alliance: Practice Manager: Manage all aspects of clinical and business management for the office, rehab centers and hospitals. Onboard new providers, credentialing, revenue cycle, marketing and onboarding new facilities. Oversee staff and back up all positions. Increased patient collections by 75% in first year and insurance collections by 50% in first year. 5 star patient satisfaction ratings.
3/19 – 09/19: Florida Autism Center: Administrative Operations Manager: Responsible for financials, billing, insurance verification, obtaining authorization for ABA services, conducting private tours, onboarding new clients, financial counselor, collections and maintaining interactive relationships with parents. (Expectations outside scope of position and unethical)
10/17 to 3/19 – Concentra (formerly U.S. Healthworks): Center Operations Director. Occupational Medicine/Urgent Care/Orthopedics. Oversee daily operations/clinic flow, physician/clinic schedules, and staff of 8, maintain relationships with clients, manage financials, KPI’s, customer service expectations, clinic productivity, cover for staff PTO and/or sick time and handle patient/client concerns. (Reduction in workforce due to Concentra merger.)
12/14 – 10/17: Physician Partners of America:
Regional Clinical Manager (Florida). Oversee daily operations, physician/clinic schedules, and staff of 6 clinics including physical therapy and imaging. Facilitate onboarding of new physicians/practices. Create structure and implement processes to ensure accountability and efficient clinic workflow focusing on patient satisfaction. Hiring and training of new team members.
Manager Revenue Cycle, Insurance Verification/Authorizations, Scheduling and Credentialing. Staff of 30. This a company in its infancy. Responsible for creating structure, SOP's, billing/collections/appeals, auditing processes and creating a cohesive team to provide world class patient care and to support 13 pain management clinics, 3 ASC's, 3 urgent care centers, 2 primary care clinics, a health and wellness center and 2 labs in Texas and Florida. Hiring and training of new team members.
Deanna L. Sayyeau
4515 Kennewick Place
Riverview, FL 33578
********@********.**.***
Employment History (con’t):
11/11 to 11/14: FHMG: Medical office Manager and Manager Central Services Unit: Responsible for overseeing all aspects of office operations for the Spine Health Institute. Three providers, two locations and six employees. Specialties include spine surgery and physical medicine and rehabilitation. Duties include all administrative functions, managing clinic schedules, financials/budgets, credentialing, A/R, coding, posting, surgery scheduling, marketing, coordinating the physician's schedules and provide coverage when short staffed. Assisted in training new office managers and covered offices with no manager on site.
Responsible for building and managing a department that processes referrals/authorization, handles insurance verifications, posts charges, works patient collection modules and AR for 7 oncology practices and the FHMG lab. In addition, work with office managers to resolve issues at the practice level that affect revenue and provide training when needed. (Relocated to Tampa)
Education: Elyria High School, Elyria, Ohio; Lorain County Community College, Elyria, Ohio
ESI Career Center, Lorain, Ohio (Medical Assisting Program)
Practice Management Institute (Certified Medical Office Manager) (Certified Medical Coder)
References: Available upon request.
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