CHRISTINA ARCE
Apt ***
Doral, FL 33122
*********@***.***
Objective:
To obtain a responsible and challenging position with a company where my education and work experience would have valuable application in the growth and achievement of company goals.
Experience:
Paramount Residential Mortgage Group
Loan officer assistant
12/2020 – August 2022
High communication with clients
Data entry
Keeping current with mortgage trends and laws
Marketing to attract potential clients
Mailings
Spreadsheets
Miami Dade Online Academy
Admissions Specialist – Head of Admissions
01/2016 – 09/2018
Enrollment support
Filing
Excel Spreadsheets
Answering phone
Data Entry
K12
Remote Support Specialist
08/2014 – 01/2016
Enrollment Support
Technical support
Data Entry
Spreadsheet – Excel
St. Michael’s The Archangel Catholic School
Substitute Teacher / Assistant
09/2013 – 06/2014
Substituted when needed
Writing Teacher from 1st – 3rd grade
Organized the library
Educate Online - Remote Employee
Remote Support Representative
08/2010 – 06/2011
Receptionist
Data entry
Giving clients orientation on the program
South Florida Workforce - Miami, FL
Program Assistant
05/2006 – 04/2007(lay-off)
Receptionist
Filing
Data Entry
Giving clients orientation on the program
Helping clients build their own resumes / look for work
Intake of clients
Operate and maintain office machines
Faxing and Mailings
Miami-Dade County Elections Department - Miami, FL
Elections Support Specialist (Temporary position) 08/2004-11/2004
Answering phones
General office and clerical duties
Data entry
Greeting customers
4-6 line phone
Directing calls to destination
Eagle National Bank - Miami, FL
Receptionist
10/2002-02/2003
Answering phones
General office and clerical duties
Taking down messages
Directing calls to destination
Data entry
Greeting customers
Operate and maintain various office machines
Mailings (using excel)
Filing
6 line phone
followed a log in / out system
Cutaway Films - Miami, Fl
Administrative Assistant
09/1999-03/2002
Dealing with the public / customer service duties
Problem solving as needed
Answering phones / directing calls to destinations
Taking down messages
Keeping general office duties / clerical duties
Updating files and data entry
Mailings (using excel spreadsheets)
Scheduling and re-scheduling appointments
Follow-ups as required for the company
Typed invoices, letters, and memos
Sorted/distributed mail
Ordered supplies
Handle customer complaints
Maintained employee files
Some accounting duties / accounts payable and receivable
Assisting staff and administration as necessary
Troubleshooting as needed
Tony’s Auto Tech - Miami, Fl
Customer Service
05/1998-09/1998
Dealing with the public / customer service duties
Problem solving as needed
Assisting customer in their purchasing needs
Promoting the store merchandise
Pricing merchandise / organizing departments
Keeping garage clean and in order
Troubleshooting responsibilities
Maintaining inventory control duties / quality control
Education:
2005-Present Miami Dade College - Miami, FL
1/2 year left
Aiming to get my AA in Psychology and teaching
1995-1999 St. Brendan High School - Miami, FL
High School Diploma
Other Information:
Speak, write, and read both English and Spanish
Customer service, sales and administrative/clerical experience.
Proficient in Microsoft word, Excel, Windows 95/98/2000/Xp, Mac, Internet Usage, PowerPoint, Outlook, WordPerfect and Data Entry.
Able to type 50+ wpm
Personable, friendly, and loyal team player who is able to relate well to clients and staff.
Detail oriented and self-motivated.
References: Available upon request