Customer service representative

Isabel Mendez Figueroa

**** *** ***** **. ***********, Ca. 93307 661-***-**** *****************@*****.***

Education

Bakersfield Adult School · Healthcare Support Occupations Program

March 2024- Present

Certificate in Banking and Financial Services ·Career Tech Ed. – Indio Ca

January 2012- June 2010

High School Diploma · Desert Mirage High School – Thermal Ca

September 2006-June 2010

Skills

Bilingual/biliterate: Spanish

Time management

Attention to detail

Multi-tasking

Data entry

Ability to work independently and as part of a team

A positive attitude when working under the pressure

Phone skills and etiquette

Typing skills

Infection Control

HIPAA

Vital Signs

Safety training

Communication skills

Experience

Assistant Manager Family Dollar- Mecca CA

March 2022- June 2023

Supervise staff.

Making schedules

Handling money and deposits for banking

Communicating with customer complaints

Ordering inventory and stocking it on shelves

Intake Reception- Galilee Center

March 2019-August 2020

Answering phones and transferring to proper department

Scheduling appointments

Data Entry

Shipping Clerk- Cal Organic, Thermal Ca

October 2017- June 2019

Created/organized files.

Answering Phones

Checking in and out of employees

Answering emails

In charge of forklift driver paperwork

Create and Edit orders.

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