Data Entry Customer Service
Resume:
Nicole Cooper
Contact
Manvel, TX 77578
**********@*****.***
Objective
Task motivated with pro-active customer service skills. Always using my best organizational skills. Work independently in a team setting. EDUCATION:
General Education Diploma 1992,
From the State of Texas
International Travel Institute 1993,
Travel Computer Systems
Diploma complete
Career Step LLC 2019,
Medical Coding & Billing
Diploma complete
.
Experience
Aug. 2020 to May 2023
Medical Records Assistant,
Wichita Surgical Specialists, Wichita KS
Data entry and managed patient’s medical fax records. I gather medical faxes and scanned to e-files. I labeled medical documents to the proper chart. I sent records to the proper medical team. Email and phone driven throughout my day.
Jan. 2015 to Aug. 2020
Caregiver,
Home Instead Senior Care, Wichita, KS
Assists Seniors activities with daily living. Medication reminder, meal prep, personal grooming care. Document daily tasks in the patient’s notebook.
Oct. 2009 to Aug. 2018
Patient Care Coordinator,
Hearing Life acquired EarCare, Wichita, KS
Performed recalls, scheduled, and confirmed appointments, intake forms, medical record, data entry, and financial loan assistance, Warranty on DME. Insurance claim submission. Insurance verifies. Excepted account payment on hearing aid and accessories.
July 1998 to March 2006
Airline Station Agent,
American Eagle, Houston, TX & Wichita, KS
Efficient in ticket counter, gate, baggage, and ramp agent duties.
SKILLS:
HIPAA privacy & security
Scheduling/intake
Microsoft Word
Microsoft outlook
Typing/fax/copier/scanner
Coding ICD-10, Billing
Medical Terminology
Infection control
EMR Systems:
(Pulse, PCIS Gold)
Financial Services
Multi-line phone
Daily Task
Implemented, and organized data on multiple computer systems. fax, copier, multi-line phone, answering machine, data entry with payment and patient information.
Leadership
Skills in adaptability, confidentiality, communications, conflict resolution, positivity, responsibility and create an environment of trust. References
Available upon request.
Contact this candidate