Customer Service Delivery Driver
Resume:
Timothy Browning
Contact
Broken Arrow, OK 74012
**********@*****.***
Objective
To find long-term employment with a great company and contribute positively to the company’s objectives and foster personal growth. I’m eager to re-enter the work force and expand my experiences, and am excited to branch out and start a career in the banking industry.
Education
University of Phoenix
Associates Degree
GPA 3.5
Key Skills
Time-Management
Inventory Regulation
Communication Skills
Problem-solving
Safety Regulation
Leadership and Training
Experience
January 2008 – April 2024
Full-time caretaker of Parent
October 2007 – January 2008
Delivery Driver • LDF
April 2002 – October 2007
Delivery Driver/ Trainer • Coca-Cola
Responsibilities with Coca-Cola:
- Time-management skills to accommodate an average of 11 stops a work day.
- Moved product from stock rooms using pallet jacks to replenish shelves, coolers, and create eye-catching seasonal displays.
- Observed all safety regulations for moving large amounts of heavy and, at times fragile, product to ensure the safety of myself, others, and the product.
- Provided excellent customer service while out on sales floors while stocking product to maintain the customer care standards for not only the retailer, but Coca-Cola as well.
- Received orders and checked inventory and made any necessary adjustment to maintain integrity of actual product amounts.
- Maintained back stock areas for Coca-Cola product that facilitated seamless pull processes for employees of each retailer to be able to restock their shelves in my absence.
- Trained new employees on all processes involved with maintaining retailers locations.
Responsibilities with LDF:
-Time-management skills to facilitate 18-20 deliveries a day.
-Moved 1800-2000 cases of product each day between multiple retailers.
-Maintained proper inventory levels and made changes where needed and handled claims
-Maintained the back stock areas for easy pull processes for store employees.
-Verified proper product placement and pricing.
-Followed all proper safety regulations for moving heavy/fragile product to ensure it remained intact, and myself and others were kept safe.
-Safely operated a delivery vehicle in various weather conditions, obeying all traffic laws.
Communication
Worked closely with my supervisors to collaborate on finding solutions to problems, and gave regular feedback on trainees and their progress, and insight into the training processes for upper management. I was also a means of communication between the retailers and my supervisors to bring any concerns to their attention on their behalf, and vice-versa. Open and free communication is crucial to a company at all levels for it to function as a well-oiled machine. Especially when training new people to adopt the skills, work ethics, and values a company believes in.
References
Available upon request.
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