Home Care Insurance Sales
Resume:
Gabrielle Young
Former CNA. Teacher, auto insurance sales and auto accident adjuster
Colorado Springs, CO 80922
*******@*****.***
CPR, first aide, Qmap, SOMB, MANDT, Boundaries certified. Independent contractor Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Caregiver
Anova Personal Care
June 2022 to Present
Provide outstanding in home care services to the elderly and disabled community. Mentor
Stellar Care
February 2023 to June 2024
Took members of the IDD community out to the community to engage in therapeutic activities. Guest Service Specialist
Cheyenne Mountain Zoo-Colorado Springs, CO
May 2021 to January 2024
Greet guests, cashier and cash handling, ride operation, providing exceptional customer service to enable our guests to thoroughly have a memorable zoo experience. Caregiver
Preferred care services-Colorado Springs, CO
July 2022 to November 2022
Provides in home care for individuals with a variety of needs Auto Insurance Claims Adjuster
CSAA Insurance Group, a AAA Insurer-Colorado Springs, CO May 2020 to November 2021
Investigates complex auto accident adjuster. Filed claimed and ensured any payments, rental car needs were completed in a timely manner.
Information and HR specialist
The Independence Center-Colorado Springs, CO
May 2019 to September 2021
Provided local resources to members of the community, ran background checks, completed phone calls for references, an advocate for the employees in healthcare benefits, assisted in planning and Implementing team meetings and events for the independence center. Auto Insurance Sales Agent
Progressive-Colorado Springs, CO
August 2018 to August 2019
Wrote and sold and insurance. Provided excellent customer service. Exceeded all set sales metrics Manager
Coach Home care
January 2013 to March 2014
• Oversee the recruitment, training, and management of home care staff, ensuring they meet the required qualifications and standards of care.
• Develop and implement personalized care plans for clients, taking into account their specific needs, preferences, and medical conditions.
• Manage the scheduling of staff to ensure that all clients receive the appropriate level of care and support at the required times.
• Monitor and maintain the quality of care provided by staff through regular assessments, feedback sessions, and implementing improvements as necessary.
• Handle the financial management of the home care service, including budgeting, billing, and payroll for staff.
• Liaise with healthcare professionals, family members, and other stakeholders to coordinate care and communicate any changes in a client’s condition or care plan.
• Ensure compliance with all relevant laws, regulations, and standards governing home care services, including health and safety protocols.
• Investigate and resolve any complaints or issues raised by clients, their families, or staff, taking corrective action as needed to maintain high standards of service Education
Associate's degree in Business
National American University-Rapid City
Skills
• Guest services
• Guest relations
• Host/hostess experience
• Front desk
• Night audit
• POS
• Upselling
• Communication skills
• Administrative experience
• Cash handling
• Office management
• Human resources
• Cleaning
• Accounting
• Recruiting
• Serving
• Insurance Sales
• Home Care
• Caregiving
• Interviewing
• Microsoft Outlook
• Cold Calling
• HIPAA
• Computer skills
• Vital signs
• Interviewing
• Conflict management
• Special education
• Customer service
• Early childhood education
• Serving
• Supervising experience
• Front desk
• Preschool experience
• Business requirements
• Human resources
• Mentoring
• Document management
• Recruiting
• Teaching
• Guest relations
• Accounting
• POS
• Sales
• Guest services
• Insurance sales
• Upselling
• Cash register
• Driving
• Office management
• Cash handling
• Caregiving
• Home Care
• Adobe Acrobat
• Project management
• Administrative experience
• Microsoft Office
• Analysis skills
• Communication skills
• CPR
• First aid
• Childcare
• Data collection
Languages
• Spanish - Beginner
Certifications and Licenses
CPR Certification
First Aid Certification
Certified Medication Aide
SOMB
MANDT
Driver's License
December 2002 to December 2025
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