Front Desk Food Service
Resume:
Pamela Fuller
LaGrange, GA *****
********@*****.***
Dependable, pleasant and friendly individual with the ability to offer customer assistance in any situation. Enjoys working closely with peers and management to provide a positive guest experience. Certified Microsoft office specialist and professional achieved in progressive advancement and recognition of outstanding work for leading companies. Work Experience
Traveling Manager
Kimbles/Turnkey corrections - LaGrange, GA
February 2019 to Present
Ability to communicate verbally
Ability to work well individually and as part of a team. Always represent the company in a positive manner. Assist in ensuring overall efficiency of onsite food service operations and client satisfaction. Ensure that all facility security regulations and procedures are adhered to by all company staff. Have the ability to work in a secure corrections environment. Proven knowledge of the basic principles of food preparation, various cooking methods, and food safety regulations such as proper food handling, sanitation, and storage. Demonstrates basic math and counting skills.
Front Desk Agent
Callaway Gardens/Lodge and spa - Pine Mountain, GA May 2018 to December 2019
Provided bookkeeping of important files.
Aided other hotel personnel in various capacities, including overseeing the front desk when the manager was unavailable.
Handled phone calls and routed them to the proper guest and/or department when the switchboard operator was not available.
Reserved guest rooms over the phone, in person and via computer for travelers and provided confirmations.
Handled money for customers and visitors.
Handled complaints and concerns of customers.
Telephone Operator
West Conference Corporation - West Point, GA
January 2016 to December 2018
Operated telephone switchboard of multiple lines and routed calls to the correct destination. Communicated general company information to inquiring customer in a professional and pleasant manner to project company image.
Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Scheduled calls for the call center.
Detention Officer
Troup County Sheriff's Office - LaGrange, GA
August 2014 to October 2016
Exercised surveillance and control over inmates.
Followed a daily routine schedule and took head counts of all inmates in an assigned cell block. Fingerprinted and photographed incoming and released inmates. Monitored access control systems, including CCTV systems. Answered incoming calls and transferred to the correct department. Education
Technical college in Business office
West Georgia Technical College - LaGrange, GA
August 2004 to May 2006
Skills
• Inventory Control
• Restaurant Management
• Leadership
• Basic Math
• Multi-line Phone Systems
• Math
• Computer Skills
• CCTV
• Food Preparation
• Security
• Loss Prevention
Certifications and Licenses
Business Office certification
May 2006 to Present
CDL A
Present
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