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Medical Receptionist

Hicksville, NY
June 20, 2024

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Janet Guerra



Dec. 1996-Nov. 2014 Legal Secretary to two partners in general practice law firm Draft pleadings and correspondence on personal injury, plaintiff and real estate matters

Prepare and serve motions, briefs and memorandum of law File all relevant pleadings and appropriate forms in connection with personal injury and plaintiff cases

Management of all aspects of plaintiff personal injury matters from inception through closing statements

Preparation of Wills and contracts

Interface with courts

Processed client billing accounts from opening to final statements Updated client billing accounts on a weekly basis

Responsible for posting attorneys' daily billing entries Generate weekly and monthly billing statements

Maintain client contact

Managed attorneys' office calendar


QUALIFICATIONS: A highly successful career as a Legal Secretary, with an emphasis on civil litigation. Proven ability to work independently on all phases of personal injury, defense negligence/plaintiff matters, including preparation of all related documents, drafted correspondence and maintaining client contact. Excellent interpersonal skills with demonstrated ability to communicate effectively with attorneys and co-workers.

Jan. 2015-June 2018 FLOWERS BY BRIAN, Mineola, NY

Reception, phones, meeting with brides to review contracts and view bouquets, bridal contracts, computer, retail orders, calling brides to invite them into showroom, scheduling sample appointments for brides to view their centerpieces, bridal showcases, breaking down showroom after hours.

June 2018-July 2019 WOMEN'S HEALTH & WELLNESS, New Hyde Park, NY Reception, greeting patients, answering and routing calls, check-in, check-out, collecting co-pays, scheduling appointments, printing charts for appointments, scanning, looking up test results for patients. June 2019-Nov. 2022 SOUTH NASSAU DERMATOLOGY, Levittown, NY Greet and check-in patients, collecting personal, medical and insurance information, schedule and re-schedule appointments, coordinate physician schedules and maintain patient flow, answer and maintain incoming and outgoing calls, recording accurate messages, check-out patients, collect co-payments and record payment transactions, reinforce and uphold patient confidentiality as required by HIPPA.

Dec. 2022-June 2024 HEALTH FIRST UROLOGY, Melbourne, Florida Greet and check-in patients, verify patient information and eligibility, collect co-payments and process receipts, assist patients with necessary paper work/IPAD, check-out, calculate cost estimates, field patient questions, prepare patient charts, patient scheduling, re- adjusting provider schedules, check buckets daily, provide quality customer service to patients and observe all protocols re: HIPPA regulations to ensure patient confidentiality, answering busy phone lines, transferring calls, responding to patient inquiries, creating patient cases, checking voicemail, multitasking.

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