Ariole Washington
Lugoff, SC *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Certified Clinical Medical Assistant (CCMA)
ApexCare-Lugoff, SC
March 2024 to Present
• Patient check in/out
• Clinic opening and closing
• Triaging patients and assisting physicians with patients and procedures
• Scheduling testing
• Calling in prescriptions
• Performing allergy shots, and taking vitals
• Administering tympanometry exams for ear pressure
• Managing hospital consultation requests for physicians
• Floating between front and back office responsibilities as needed
• Scanning patient records and other information as necessary
• Contacting insurance companies to pre-certify tests and procedures for Physicians
• Providing excellent customer service to patients
• Other duties as assigned
Medical Assistant
Central Carolina Kidney Associates-Columbia, SC
March 2023 to Present
Scheduling appointments
Organizing charts for doctor
Phlebotomist
Octapharma Plasma-Columbia, SC
January 2023 to Present
1. Take blood pressure
2. Take oral temperature
3. Take hematocrit and protein levels
4. Draw blood
5. Set up machines
6. Daily qcs
Warehouse Associate
Apex Tool Group-Lexington, SC
July 2018 to November 2022
Inspecting tools
Assemble parts
Quality Control Inspector
Continental tires-Sumter, SC
November 2020 to February 2021
Inspection on tires
Quality Operator
AMAZON DISTRIBUTION CENTER
April 2016 to June 2018
April 2016 to Present
Process all packages and shipment orders accurately, while organizing and maintaining inventory. Also, inspecting products for defects and damages, both import and exports. Quality operator
Production Worker
AMAZON DISTRIBUTION CENTER-Lugoff, SC
July 2017 to May 2018
Customer Service Agent
PILGRIM PRIDE
May 2015 to March 2016
May 2015 to March 2016
Pulling bones from product; inspect, grade and remove product that does not meet company standards. Stack and transport all overstock to storage area. Clean and maintain the warehouse in compliance with OSHA safety standards. Monitor department's performance data to identify and prevent potential risks. CUSTOMER SERVICE AGENT
Power Generation Equipment Repairer
SYKES CALL CENTER
March 2013 to April 2014
March 2013 to April 2014
Answered an average of 100 calls per day by addressing customer inquiries, solving problems providing new product information. Ensure superior customers experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot Power Generation Equipment Repairer
United States Army
January 2009 to July 2013
The power-generation equipment repairer is responsible for supervising and performing maintenance and overhaul of power-generation equipment, internal combustion engines and associated equipment in mobile and stationary power plants.
Education
HIGH SCHOOL DIPLOMA
LAKEWOOD HIGH SCHOOL - Sumter, SC
Skills
• Generator and power plant operations
• Electrical generation and distribution
• Diesel generator operation, disassembly, inspection and maintenance
• Principles of electrical and electronic circuitry
• Operating carts, dollies, hand trucks and other moving equipment to move large quantities of merchandise.
• Working effectively in extreme climate conditions
• MAINTENANCE (4 years)
• CIRCUITRY (Less than 1 year)
• DIESEL (Less than 1 year)
• DISASSEMBLY (Less than 1 year)
• INSPECTION (Less than 1 year)
• Picker Packer (2 years)
• Forklift
• Warehouse Associate (2 years)
• Shipping Receiving
• Order Puller
• Microsoft Excel
• Machine Operator
• Excel
• Inventory
• Quality Control
• Communications
• Receptionist
• Assembly
• Manufacturing
• Quality Inspection
• Blueprint Reading
• Order Picker
• Quality Assurance
• Quality control
• Quality inspection
• Manufacturing
• Quality assurance
• Manufacturing facility
• Communication skills
• Customer service
• Assembly
• Hospital experience
• Microsoft Office
• Microsoft Outlook
• Microsoft Excel
• Typing
• Venipuncture
• Experience Administering Injections
• Vital Signs
• Triage
• EMR Systems
Military Service
Branch: Reserves
Rank: E4
Certifications and Licenses
CCMA Certification
June 2024 to June 2026
Certified Medical Assistant
AED Certification
Driver's License
CPR Certification
BLS Certification
June 2024 to June 2026
Assessments
Customer service — Proficient
September 2021
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Completed
September 2021
Influencing and negotiating with customers
Full results: Completed
Warehouse safety — Proficient
December 2022
Using safe practices in a warehouse setting
Full results: Proficient
Call center customer service — Proficient
August 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.