Phoenix, AZ *****
****************@*****.***
Sarah Richards
My role as a Regional Director showcases not only my leadership skills but also my ability to oversee a broad range of responsibilities, from operational compliance to marketing strategy. My emphasis on training and development showcases my commitment to
maintaining high standards of care and education
across all schools.
2012-2023
Regional Director of Operations
Small Miracles, LLC, Tucson/Phoenix, AZ
• Childcare Services and Education
• Provided daily reporting for the company's board members
• Managed operational compliance with state and
national standards
• Developed and implemented strategic plans to
drive business growth
• Focused on achieving operational excellence in
multiple regions
• Oversaw the development and implementation
of training programs
• Ensured consistent quality care and education
across all schools in the region
• Created training programs for new Directors,
facilitating successful onboarding and
understanding of company policies
• Collaborated with the marketing department to
develop and implement effective marketing
strategies
• Targeted new families and aimed at increasing
enrollment in existing schools
2006-2009
Assistant
Dreamscape Mortgage
• Involved in various administrative duties,
contributing to organizational efficiency
• Developed a strong work ethic, emphasizing the
importance of diligence and commitment
2012-2013
General Courses
Paradise Valley College
Current
Fingerprint Clearance Card,
CPR & First Aid
Technical Skills:
• Microsoft Office Suite
• WordPress
• QuickBooks
Management Skills:
• Leadership
• Business Management
• Team Management
• Strategic Development
• Relationship Building
Operational Skills:
• Project Management
• Scheduling
• Payroll
• Purchase Orders
• Expense Reports
• Budgeting
• Cashflow
• Auditing
• Compliance Standards
Marketing Skills:
• Marketing Implementation
• Strategic Marketing
• Branding
• Promoting
• Email Marketing
• Digital Campaigns
• Public Relations
Client Communication