Customer Service Data Entry

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

FABIOLA CAVAZOS

Las Vegas, NV 89178

619-***-**** - *.***********@*****.***

Experienced office professional with over 15 years of proven success in administrative and office management roles. Demonstrated expertise in delivering exceptional internal and external customer service. Skilled in overseeing office operations, implementing document control systems, and streamlining workflow processes. Seeking dynamic opportunities to apply extensive expertise in a customer-centric office environment. Recognized for exceptional organizational skills and unwavering dependability, adept at managing diverse responsibilities with a positive outlook. Motivated to contribute to team objectives by taking on additional duties as needed.

Office Organization and Clerical Experience

Effective Communication and Negotiation

Inventory Control and Optimization

Accurate and Efficient Data Entry

Confidentiality Management and Compliance

Document Control and Workflow Optimization

Expertise in Travel Arrangement and

Coordination

Administrative Support with Focus on

Efficiency

Detailed Expense Reporting and Budget

Management

Exceptional Customer Service and Client

Relationship Management

01/2023 to 09/2023 Business Operations Coordinator (Contract Role) Tinta TC – Las Vegas, NV

Spearheaded establishment and branding of a tattoo studio, managing location selection, permits, and licenses.

Oversaw paperwork, LLC formation, and administrative tasks for legal compliance and smooth operations.

Represented the studio at town hall meetings, building positive relationships with local authorities. Orchestrated studio branding and decoration for a distinctive and inviting atmosphere, applying strong office management skills for seamless daily operations, including scheduling, staff management, and customer service.

10/2016 to 11/2022 Catering Manager

Hawaii Taco Catering Co. – Honolulu, HI

Managed a variety of events, averaging two per month, to ensure flawless execution and create memorable experiences for clients and guests.

Collaborated closely with clients to craft personalized event concepts, menus, and decor for tailored and unforgettable experiences.

Demonstrated exceptional customer service, fostering positive client relationships, and consistently exceeding expectations.

EDUCATION

Achieved increased event bookings and revenue targets through proactive client engagement by cultivating positive client relationships for consistent business referrals and repeat engagements. 01/2012 to 06/2016 Industrial Security Rep

Lockheed Martin Maritime Systems – San Diego, CA

Served as COMSEC Manager, educating 20+ active military members on secure hardware and key management, optimizing communication security.

SME for team members. Led weekly security briefings, fostering awareness and proactive vigilance for a safe work environment.

Streamlined security clearance and credentialing processes, optimizing record organization and database management.

Excelled in government audits, achieving superior security ratings and ensuring facility clearance retention. Selected for national travel to contribute to SMART audits, correcting discrepancies, ensuring compliance, and providing exceptional internal customer service. 08/2009 to 01/2012 Security Sr. Admin

Lockheed Martin Maritime Systems – San Diego, CA

Proficiently managed security clearances, and visitor logs. Excelling in physical and digital file management with meticulous administrative skills for personalized solutions. Crafted and edited documents to corporate standards, ensuring precision and compliance in the office setting.

Managed appointments, meetings, and travel arrangements for upper-level management, providing customized organizational support.

Displayed proficiency in call and message management, promoting effective communication, professionalism, and superior customer service. Implemented fingerprint processes for background checks, enhancing security and facilitating smooth onboarding for contractors/employees. 07/2006 to 08/2009 Administrative Assistant

DCR Workforce – San Diego, CA

Showcased strong communication abilities by promptly managing phone calls, emails, and inquiries, facilitating efficient correspondence.

Successfully coordinated meetings, conferences, and events from start to finish, managing logistics and meticulously preparing materials with attention to detail. Maintained precise processing of financial documents, such as expense reports and invoices, ensuring accuracy and contributing to financial transparency and accountability within the organization. 04/2001 to 06/2006 Executive Administrative Assistant Sutileza Medical Spa – San Diego, CA

Projected professionalism and upheld a welcoming atmosphere as the front-facing representative, managing interactions with patients, employees, and visitors with exceptional interpersonal skills. Managed precise administrative duties, including executive calendar coordination, to optimize scheduling efficiency and support daily operations effectively. Bachelor of Arts: Business Administration

Ashford University - San Diego, CA

LANGUAGES

Spanish

Native or Bilingual

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