KHADEEJA BARNA
RICHMOND, IL 60071
*******@*****.***
PROFESSIONAL EXPERIENCE
ID LOGISTICS KENOSHA, WI
Scheduling & Procurement Supervisor October 2023-Present
Scheduling production jobs
Processing purchase orders through SAP for materials, supplies and services
Working with vendors to track material and expediting when needed
Conducting meetings
Running various reports
Managing inventory
Tracking daily revenue and production
Backing up quality manager with inspections, audits and various documents
Handling recycling and container swaps
Working in customer portals
Handling customer priorities with purchase orders and production
Assisting with training employees
Obtaining quotes
Ensuring timely and cost-effective delivery of goods and services
Forecast & planning of materials and labor
Obtaining POD’s and PO confirmations
L&M CORRUGATED CONTAINER PLEASANT PRAIRIE, WI
Estimator April 2023 – August 2023
Pricing
Processing quotes for sales
Obtaining quotes from vendors and performing follow up
Building specs
Reading CAD files
Routing jobs to presses
Project Review
Sales reports
Maintaining designated stock and ink swatches
Assisting sales in meeting targets and levels for customer pricing
Determining when cutting and print dies are needed on jobs
Entering estimates in an accurately and timely manner
Assisting the design department with building CAD files
Approving revisions
Requesting and sending out samples
MATRIX/M4 FACTORY WOODSTOCK, IL
Buyer/Planner November 2022 – January 2023
Purchasing various materials company wide
Monitoring inventory levels
Setting up min max levels for parts
Maintaining vendor and customer relationships
Entering Forecasts
Performing audits
Handling vendor contracts and agreements
Entering customer sales orders and vendor purchase orders
Assisting with scheduling production
Researching products
Onboarding new suppliers
Evaluate quality of goods
Maintaining cost effectiveness
Cost analysis
H.S. CROCKER COMPANY/TC PACKAGING HUNTLEY, IL
Estimator August 2020 – October 2022
Generating estimates in PSI with accuracy
Processing paperwork for manufacturing
Putting job dockets together
Calculating percentages and footage for manufacturing
Providing quotes to salesman for customers
Purchasing material
Maintaining safety supplies
Working with vendors on pricing, inventory and contract agreements
Assisting the Art Department in customer artwork and approvals for production
Running various reports
Managing and tracking inventory
Entering quotes and uploading docs in Sales Force
Preparing billing for accounting
Reporting monthly inventory to the CFO
MORGAN BRONZE PRODUCTS LAKE ZURICH, IL
Account Manager May 2018 – June 2020
Developing relationships with customers
Account Managers liaise between customers and cross-functional internal teams
to ensure the timely and successful delivery of finished goods
Making sure all needs of the customer are met
Ensuring on time delivery
Assisting with returns, credits and quality issues
Tracking and following up with vendors for outside operations
Entering engineering changes into database and reading blue prints
Creating part master and assisting in new part set up process
Creating and scheduling jobs
Running various reports
Working on different customer portals to confirm purchase orders, delivery dates, pricing, scheduling
Closing manufacturing jobs at month end
Updating costs of parts
Assist customers with questions and queries
Expedite customer parts with vendors and internally
Entering customer and internal purchase orders
Sending order acknowledgements
Initiating contract review of new parts or quoting
Generating lead times for manufacturing jobs and customer delivery dates
Forecasting
Assisting the sales department with various projects
Creating customer specific spreadsheets
Managing inventory for contract customers and Kanban
Track key account metrics
Issue escalations as needed
Monitor performance reports
Communicating with customers from start to finish
Calculating quantity per parent, inches of material and hourly rate per run on
Manufacturing jobs
Sending material certs, packing slips, invoices and various documents to customers
BDG INTERNATIONAL ELGIN, IL
Ocean Import Operations July 2014 – October 2017
Cut an IT
Customs entry writing
Negotiate and arrange transport of goods with shipping or freight companies.
Notify consignees, passengers, or customers of the arrival of freight, and arrange for delivery.
Advise clients on transportation and payment methods.
Estimate freight or postal rates and record shipment costs and weights.
Enter shipping information into a computer by hand on goods.
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
Keep records of all goods shipped, received, and stored.
Manage and pay demurrage/storage plus freight to steamship lines
Prepare entry packets for custom's clearance
Keep track of consolidated containers
Update shipments from start to finish
Obtain POD's and necessary paperwork for all shipments
Process bookings
BRAKE PARTS INC. MCHENRY, IL
Customer Service Analyst July 2010 - February 2014
Confer with customers by telephone or email to provide information about products or services, enter orders, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Refer unresolved customer grievances to designated departments for further investigation.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Order tests that could determine the causes of product malfunctions.
Place Large container orders overseas
Track containers from the factory to the customer
Schedule container pick ups
Generate sales and production reports for sales and management
Create large spreadsheets of data
Process employee purchases
Keep track of production with overseas plants
Complete customs paperwork
Research and provide backup paperwork for claims
Process debits and credits
Provide back up on the phone's in the customer service call center when needed
Train co-workers on the computer in Microsoft Outlook, Word and Excel
Sales and production presentations/meetings
Super user for Global Order Logistics website
Place domestic and overseas purchase orders
Create packing lists for customers and warehouses
Order samples for customers and sales
Transfer product between warehouses
Security administrator for Covisint
Maintain logs for customers, claims, orders, debits/credits
Track logistics of containers through websites and freight reports
EDUCATION
FENTON HIGH SCHOOL, IL
High School Diploma, Jun 1999
ADDITIONAL SKILLS
Microsoft Word, Excel, Outlook and PowerPoint
SAP
Various ERP & MRP Systems
Languages: Urdu, Spanish