Data Entry Event Coordinator
Resume:
Kandice Behrend
Dallas, TX *****
**************@*****.***
To obtain long term employment that will utilize my skills, energy and experience while continuing to grow in
Leadership and knowledge.
Authorized to work in the US for any employer
Work Experience
Remote Executive marketing agent
Reliable resources/pinnacle - Dallas, TX
June 2021 to Present
I give personal injury attorneys clients
I worked close with the legal field and doctors
I train others n how to do things
I also do QC for the company and listen in on calls and check breaks n such Event coordinator
Coordinate lunches
Artist Relations
Music Industry - Dallas, TX
August 1999 to Present
Instagram is Kandybthatsme
I work in music industry as well, My dm floods with artists needing mgt, promo etc Artists come to me for when they need studios engineering producers videographers features,etc I’m a pr Project management, time management, coordinate lunches, coordinate showcases, parties a known brand ambassador for many merch company
And I’m in over 50 music videos
I’ve managed artists and I’m a promoter
I do tons of promo on Instagram
Sold tickets for big and small events and opening slots for artists also vendors Head of VIP and vip sections
A&R i see n get all new music n meet all the artists And not to shabby on picking out the fire ones. My favorite part
I’ve done walk thrus at clubs, judged show cases, video extra, voice extra, actress, special guest to many Model for Dallas society
Marketing
I know there’s more but u get the picture..
Remote Intake Specialist/ support/ case mngt
Kirkendall Dwyer, LLP - Dallas, TX
June 2019 to June 2021
Used Salesforce as crm
Intake clients personal information
obtain insurance and set up claim and Letter of Rep and Letter of Protection. Make and send welcome letters, drop letters, threat letters. Mail, fax, email, photos, docs, medical malpractice, personal injury, slip n fall,obtain crash reports, administrative, case management and training others AP/Billing Specialist
Osburn Contractors - Garland, TX
January 2019 to June 2019
Responsible for all Accounts Payable, Accounts Receivable. Billing, Data entry, 10 Key, administrative duties, reports.
I was a temp ..
Account Manager
Legal Directories - Mesquite, TX
February 2018 to January 2019
Manage client accounts, bring in new business, maintain clients, data entry, excel, word, Administrative Verifications Specialist
Stevens Transport - Dallas, TX
2016 to 2017
Stevens Verifications--Pre-qualify candidates by screening information against current company hiring criteria and DOT regulations (MVR, DAC and PSP reports, driving and accident history, etc.) Enter required details into applicant tracking software (TenStreet) and follow up on incomplete and/or inaccurate details as needed Verify previous dates of employment Audit completed verifications to ensure required steps have been met. Submit feedback on reviewed files to ensure associates are aware of errors
-Tanker Division Verifications - same as above and met with drivers to verify information. Administrative Claims Clerk
Optimum Re Insurance - Dallas, TX
2014 to 2016
Responsible for validating administrative claims data and apply procedures if discrepancies are found. Research and process policy extensions in order to schedule premiums for billing. Accurately validate and manage the administration of policy benefits for claims.
•Thoroughly ensure that policy administration is in compliance with the legal treaty and be prepared to address inconsistencies according to procedure.
•Prioritize tasks by order of risk and proactively escalate critical situations as they arise.
•Identify and implement efficiencies to achieve maximum productivity and successfully meet global objectives. Research and process extensions in a proactive and efficient manner to guarantee accurate billing.
•Assist with any other administration department duties as need or as assigned.
•Balancing the need to meet time sensitive deadlines while providing accurate validation.
•Obtain an in depth understanding of the company's operations, administrative system, treaties, processing procedures and a diverse client base to expedite results.
• Accounts Payable, Data Entry, Utilize various software including Excel, Word various reports and metrics, Strong command of the CRM for various billings, credit card transactions, various updates, Handled death claims, life insurance policies for customers.
• Responsible for delegated incoming and outgoing Mail, • Holiday committee Front desk Receptionist/Toddler Teacher
Lil' Rascals Learning Center - Mesquite, TX
2012 to 2014
part time • Main responsibility was to greet everyone who came through the door, file paperwork, answer phones, input any info in database, data entry..
• care for toddlers while teaching them a set curriculum.
• Overseeing toddler nap times • Yes, even managing toddler potty time.
• And recording all paperwork for state
Executive Administrative Assistant
3 SIXTY CALL CENTER - Richardson, TX
2010 to 2014
• Front desk responsibilities as well as Billing/ Collections • Presented and sold products to national and international customers. Increased revenue by selling products to regularly meet or exceed the centers bi-weekly sales quota • Managed customer satisfaction through Customer Retention • Met and exceeded company sales quota Month over month.
• Trainer- Promoted to Trainer. Responsible for teaching techniques to new agents.
• Managed sales team production, time, and work load.
• Holiday committee • Payroll • Managed vacation and time off Supervisor in Communications
VERACITY GROUP - Mesquite, TX
2007 to 2010
• Answered any calls, took messages, filed any paperwork • Managed multiple sales campaigns; processed credit card transactions daily.
• Resolved critical sales issues, including, disputed accounts and potential charge backs.
• Trainer- Promoted to trainer in a short time. Responsible for training new hires • Great emphasis on execution and attention to detail • Held/Attended weekly production meetings • Moved up to Supervisor within 2 week period.
• Maintained goal weekly • Maintained a team of 30 people daily • Responsible for a team of 30 and overlooked all teams. Managed their schedule, time off, vacation time and payroll.
• Data entry • Holiday committee
Education
High school or equivalent
Skills
• Public relations
• Customer service
• Leadership
• Account management
• Marketing
• Team management
• Personal injury law
• Accounts receivable
• Social media management
• Payroll
• Sales
• Accounts payable
• Front desk
• Communication skills
• Facebook Advertising
• Social media marketing
• Content creation
• HIPAA
• Computer skills
• Computer literacy
• Management
• Negotiation
• Email marketing
• Content management
• Research
• Executive administrative support
• Organizational skills
• Office management
• Microsoft Word
• Phone etiquette
• Microsoft Office
• Microsoft Excel
• Teaching
• Photo editing
• Case management
• Personal assistant experience
• Production management
• Toddler care
• Tanker
• Adobe Illustrator
• Adobe Photoshop
• Digital marketing
• Live chat
• Proofreading
• Human resources
• B2B sales
Certifications and Licenses
Driver's License
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