Mental Health Foothill Blvd

Dorrell Louis Moncrease Sr. Cell phone # 510-***-****

**** ******** **** *******, ** 94601.

*********@*****.*** https://www.linkedin.com/in/dorrell-moncrease-b0a7b3116 Hello Hiring Manager,

After reviewing the job description, I feel that I would be a good fit for this role based on the wealth of experience that I have amassed in my 25 years of work in the space. I have a demonstrated background of Developing, Managing, and Supervising Programs in Housing, Mental Health, Substance Use, as well as Youth Services throughout my career. Additionally, in every program that I supervised, I ensured (through the establishment of a ‘Best Practices’) performed at the highest levels. As an “Agent for Change” for Over 25 years. (Especially here in the Bay Area). I have led teams to success while ensuring professional development and best practice policies were developed for continued success, and managed and maintained the budgets for those programs. I was tasked to Designed / Restructured programs that have saved organizations over 4 million dollars in funding (Cal- Pep, Abode Services). And saved one organization from complete Closure (Our Family Coalition- SF). Based on the skills and qualifications layered on top of the passion that drives and informs my work; It is my feeling that I can add instant value and diversity to your Leadership Team. I look forward to an opportunity to meet and discuss the role and my thoughts on how I can support and continue to drive forward the outcomes of eliminating Homelessness by looking at and supporting the whole person.

• Motivational Interviewing (MI)

• TAY, MH, SA, Housing, Seniors, and Domestic Violence

• 12-Step Recovery Programs Systems & Development

• HMIS / ETO / EPIC /Salesforce / Clarity / Voyager / Neon CRM Platform Trained

• Rapid Re-Housing, HUD-VASH, Shelter Plus Care Program Experience

• Community Based Support Services Management Experience

• Dual/Triple Dx Support Services

• Job Development and Retention Services

• Housing and Retention Services

• Project Homekey / Modular Housing

• HUD Home Inspection Certified

• Substance Abuse Treatment for Adolescents

• AIDS / HIV Prevention Services

• Data Analytics and Budget Management

• Management of Multi-Million Dollar Budgets and Contracts

• Management / Coordination of Multi-Disciplinary Teams

• Program Design, Development, and Implementation

• Extensive, Experience with the LGBT Community

• Veterans Services- SSVF, Housing, Employment,

• Community Engagement, Education, and Activism

• Program Development, Management, Monitoring and Evaluation

• Proposal, Program Design, and Grant Writing

Thank you in advance for your consideration.

Sincerely,

Dorrell L. Moncrease Sr.

Dorrell L. Moncrease Sr

Dorrell Louis Moncrease Sr. Cell phone # 510-***-**** 3700 Brant way Antioch CA 94509. *********@*****.*** https://www.linkedin.com/in/dorrell-moncrease-b0a7b3116 Objective: To obtain a Leadership Level position which involves: Case Management, Behavioral Modification, Supportive Services which would allow me to utilize the experience I have acquired to enhance a strong team environment within an organization. Skills: Skilled at Grants and Program Development and Evaluation, Program Compliance and Objective Adherence, Resource Linkage and Navigation Services, Case Assessment and Management of, Mentally Ill, Seniors, Developmentally Disabled adults and S.E.D. Children. Skilled in Case Management of adults with issues around Homelessness, Substance/Alcohol Abuse and Re-entry. Proven record of client dedication. Self-motivated team worker with excellent organizational and communication skills. Career Highlights:

Summary of

Experience:

Authored Grants/ Budgets and Program Designs

for 3 Non-profit Residential Programs 4

Community-Base Youth Programs:

• Tapscott House- Dorothy Youth Connection,

• TAY Rapid Re-Housing Program- Covenant House

• Bell’s Youth Academy –Bell’s Homes

• “Just for Teens” Youth program- Episcopal Community Services Developed 4 Adult Services Programs

• Kaiser Permanente Community Connections Program- Abode Services

• Rally Point Veterans Housing Program- New Community Pathways

• RISE- Black Family Economic Success and Financial Literacy Training Program- Our Family Coalition •

• CDC ARTAS High-Risk Linkage and Retention HIV Program - CA Prostitution Education Project Inc.

• Condom Distribution Program- CA Prostitution Education Project Inc. 21 years Experience in Behavioral Modification

15 years of Management and Supervisory Experience

10 years of Homeless Supportive Housing Services

5 years of Executive Level Program Management

5 years of Grant Writing and Management

6 years of Supported Employment Experience

6 years of Assisted / Permanent Supportive Housing 3 years of Sr. Management

3 years Supportive Housing Services

4 years of Shelter Management Experience

6 years IHSS, CBS ILS, BIP TIP Program Experience

6 years Drug and Alcohol Recovery Services

Typing (45 WPM)

Computer Skills: WIN NT/XP/ VISTA Office (Word, Excel, PowerPoint) In-Service &

Trainings

Antecedent Recognition Electronic Health Record Software HMIS/ Clarity Training (Certified) (EPIC)

Diversity Equity Inclusive & Belonging Symptom Management and Reduction

(DEIB) Certified Facilitation Techniques

Development of Service Outcomes PC-1000/ Prop 36 Instruction Motivational Interviewing (MI) Crisis Prevention Institute (CPI) Community Reinforcement Approach Certified

(CRA) – to Harm Reduction

Managing Workplace Conflict (MWC

Education: Hayward State University, Hayward CA Applied Behavioral –Psychology (BA)

Contra Costa College, San Pablo, CA

Early Childhood Development, Expository Writing Berkeley Adult School, Berkeley, Ca

English Vocabulary, Creative Writing, General Education Summary of Qualifications:

2022 to Present Work Force Development / OPRI Program Manager Roots Community Health Center 7272 Macarthur Blvd Oakland CA 94605

• Reported to CEO

• Managed a budget of 4+ million $

• Implemented DEIB

• Responsible for managing the housing program and macro-outcome of “Functional Zero” homelessness in Mountain View, Ca

• Oversaw the Work Force Development Department

• Tasked to design and build out / expand the Work Force Program

• Tasked to develop Policies and Procedures, infrastructure, and Managed 2 million in funding for the Oakland PATH Rehousing Initiative (OPRI) agency-wide

• Management of Landlord and Property Management Procurement and Housing Crisis Mediation

• Managed all Workforce programs according to contracts and regulations, ensuring compliance with all contracts at every reporting level.

• Holder of Key relationships for the advancement of the program components/outcomes and stakeholder management

• Assigned to manage over 16 staff members and coordination of internal processes to ensure the highest level of Service Delivery

• Supervising the “Job Training and Opportunities” Program and project-specific programs and placements, including coordination and management of all pre-job and progress meetings with Program Managers,

• Management of Program Evaluation process, Service Delivery Matrix, and Data Collection

• Platforms: Practice Fusion, Google Suite, HMIS, Salesforce, Microsoft 365 Position Highlight: [Under pressure] Took over a program that was operating without leadership for over 6 months. As a result, I inherited a program with over 10 out of 30 staff leaving while I was onboarded. I immediately requisitioned for their replacement and coordinated the HR effort, while concurrently managing the expectations of all City Stakeholders and Contract Partners, the Police Department, and the Coordinated Entry Systems CoC while taking on clients myself to ensure that the program would continue to provide Housing Services to over 145 residents and families at the highest profile Housing Shelter in the Bay Area. 2021 to 2022 Housing Program Director of Project “Homekey” Life Moves Inc. 181 Constitution Drive Menlo Park, CA 94025

• Reported to Regional Director of Housing

• Managed 4 contracts with a total budget of 4+ million dollars

• Implemented DEIB

• Supervised multiple Contracts

• Continual Program Development and (strategic) Expansion of Services

• Supervised a multi-disciplinary Personnel of over 25 people.

• Developed Program Evaluations to maintain the highest level of Service Delivery

• Executive Level Program Management and (external) Stakeholder Collaboration

• Managed over 500 Clients (Families and Individuals) annually

• Key-Contributor to Monthly (Regional) CBO MTG

• Managed (external) Volunteers and Community Support Committee’s

• Crisis Prevention and Conflict De-escalation (Staff and Clients)

• Quarterly Data Analytics / Outcome Matrixes

• Platforms: Egnyte, Covid-DPH, SCC Clarity, Voyager, FMX, HMIS Position Highlight: [Attention to Detail] The newly Hired Executive Director was not sure why all the contracts of the organization (that she relocated to.), were under so much scrutiny. She hired me as a Director of Family Programs-Contractor to find the source of the problems and make recommendations on how to right the ship. I analyzed their working processes over the last 7 years and found the issues in the pre-existing procedures. And retro-actively repaired all the past errors of those seven years and designed the policies and procedures moving forward that would ensure that this could never happen again and trained all staff on the “New Policies and Procedures”

2019 to 2021 Director of Family Programs (Contracted) Our Family Coalition 1385 Mission Street San Francisco 94102

• Reported to the Executive Director

• Tasked to resolve Organizational Crisis

• Supervised all Family Programs and Activities

• Managed entire Family Programs staff and County Contracts

• Management Coordinated Community Outreach

• Implemented T/I Data Collection Methods

• Triple P trained/ PCI’s

• LGBTQ focused Group Facilitation and Coordination

• Re-Structured/ Updated Data Collection methods

• Management of Stakeholder and Donor Database (Neon)

• Stakeholder Coordination / County Contracts coordination

• Modality Training of Staff Personnel

• Motivational Interviewing, Trauma Informed Care, and Data Collection

• Platforms: Microsoft 365, Google Suite, DataServe, HMIS, Clarity 2015 to 2019 Director of Housing

New Community Pathways Inc. 29596 Dixon Street Hayward CA 94544

• Reported to Executive Director

• Coordinated and facilitated the Board Meetings and CAB meetings

• Tasked to develop Program Design utilizing amalgamative Best Practices

• Stakeholder Coordination and Collaboration

• Web page / Social Media Development and Management

• Written and Oral Presentations

• Grant Writing

• Development of All Marketing Materials

• Management of Facilities

• Property Procurement / Scatter-site Management

• Contract management

• HR / Hiring / On-boarding / Staff Training

• Platforms: Microsoft Suite, Google, HMIS, City Serve Position Highlight: [Innovation] Abode Services was at risk of a loss of $2,000,000.00 in funding (ESG Grant) due to a lack of drawdowns of the contract. After a detailed forensic analysis of the entire RRH dept. I expanded the program to include clients for other CBOs and high-accountability, external partners to facilitate a call center, workshops and training for staff and clients. Due to the restructuring, we were able to spend down the $2,000,000.00 providing housing for over 150 people and their families along the way. 2013 to 2015 RRH / HPRP / HUD-VASH / CAL- WORKS / Shelter Plus Care – Program Manager.

Abode Services Inc. 588 Brown Rd. Fremont CA

• Reported to the Director of Housing

• Creation / Coordination / Management Call Center

• Coordinated with Compassion Network to create Volunteer Staffing pool

• Tasked Program Expansion and Capacity Building

• Coordination and Training of Volunteer Workforce

• Development of Program Infrastructure

• Vicarious Trauma Training and De-escalation Support Services

• Program Audit and HUD Regulatory Compliance Methods maintenance

• Stakeholder Presentations CBO Presentations

• Development and Market Materials

• Workshop Development and Facilitation

• Shelter Staff and Services Management

• Program Evaluations and maintenance H/L of Service Delivery

• Organization Crisis Management

• Platforms: Efforts to Outcomes (ETO), Microsoft Suite, Google, HMIS, City Serve 2010 to 2013 (Pilot) Health Navigator / Community Connector-Kaiser Permanente

Abode Services Inc. 10949 Fremont Blvd, Fremont, CA

• Reported to the Director of Social Services

• Development of the Community Connections Program

• Patient Crisis Management and De-Escalation of Acute Health Crisis’

• Aging in Place Services

• Coordinated Multi-Disciplinary Services

• Individual Community-Based Support Services

• Intake, Coordination, Assessment

• Cognitive Behavioral Services

• Linkage and Retention into Medical Services/ Health Literacy

• Reduction of Over Utilization of Emergency Services

• Supported Medication Compliance

• Coordination of Stakeholder Services

• Platforms: ETO, HMIS, EPIC, Microsoft Suite, Intranet Position Highlight: [Grants and Program Design] Episcopal Community Services had a population of 50 Youth who weren’t receiving services and their Canon Barcus site. When asked what they wanted they left that to me. I immediately wrote for a Grant from the Charles and Helen Schwaab Foundation and received over $150.000.00, while concurrently holding focus groups with the parents of the Youth and the Youth themselves to design a program that was relevant and inclusive of the feedback of those communities. The result was a dual emphasis approach of Social Integration and Prevention Services and Case management called the “Just for Teens Program, which exceeded the contract 90-day outcomes by 300% and exposed SOMA Youth to healthy living, Conflict resolution skills, and the adoption of college as a requirement philosophy. 2000 to 2004 Family Director of Youth Services

Episcopal Community Services San Francisco, 164 8th Street, SF, CA

• Reported to the Director of Housing and Support Services

• Tasked to Write Grants to support program activities

• Developed and Implemented Program Services

• Coordination and Collaboration with Local CBO’s

• Coordination of Outside Facilitators / Motivational Speakers

• Cultivation of program Volunteers

• Coordinated Parent Engagement and Evolvement

• Coordinated All Off-site Activities

• Trained and Coordinated Interns

• Facilitated Violence Prevention Services

• Facilitated Conflict Resolution Training

• Developed and Facilitated All CPI’s (Children and

• Parent Interactives)

• Trauma-Informed Data Collection

• Intake and Assessment

• Linkage and Retention in Community Services

• Platforms: Efforts to Outcomes (ETO), Microsoft Suite, Google, HMIS, City Span

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