Customer Service Loss Prevention
Resume:
Mason A. Riemke
Abbeville Sc *****
*********@******.***
Education:
Coastal Carolina College Jacksonville, NC
High School Diploma
Graduated: 2011
Experience:
Milton Liquors Milton, DE
January 2023 – March 2023
Beverage Consultant
·Prioritized and instilled proper merchandising plans
· Analyzed and adjusted inventory for timely replenishment
·Provided superior customer service
·Ran excellent store operations
MarketSource Springfield, PA
July 2022 – January 2023
Mobile Electronics Representative
·Responsible for pending / booking appointments and trouble-shooting needs to meet service standards
·Collaborating with multiple mobile phone companies to solve discrepancies and account difficulties resulting in strong outcomes for client satisfaction
·Assisting in the training of new staff members for departmental growth
·Provide efficient customer service resulting in quality loss prevention
True Green Malvern, PA
February 2021 – July 2022
Lawn Care Technician (Seasonal)
·Acting as a flex team member with the ability to seamlessly transition between different positions and perform various roles
·Demonstrated ability to meet and exceed productivity and quality goals leading to expanded experience opportunities and departmental recognition
·Utilized different equipment such as aerators to service different lawncare needs
Amazon Philadelphia, PA
October 2020 – February 2021
Seasonal Warehouse / Amazon Shopper
·Strategically build strong relationships with clients to enable a streamlined approach to gather information efficiently
·Manages workflow to increase productivity and maintain a changing demand providing a standardize delivery of service for customer satisfaction
T-Mobile Media, PA
April 2018 – October 2020
Customer Service Technician
·Responsible for pending / booking appointments and trouble-shooting needs to meet service standards
·Collaborating with multiple mobile phone companies to solve discrepancies and account difficulties resulting in strong outcomes for client satisfaction
·Assist in the training of new staff members for departmental growth
·Provide efficient customer service resulting in quality loss prevention
GameStop North Charleston, SC
January 2012 – April 2017
Management Key Holder
·Provide efficient customer service resulting in quality loss prevention
·Open/closing procedures/deposits and aid in the training of new staff members for departmental growth
·Sales motivated to achieve projected volume of inventory rating
·Process Shipments in a timely manner while merchandising
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