Patient Care Dog Walker
Resume:
Victoria Friddell
Phone 423-***-****
Qualifications
Management experience
Good Customer skills
abaility to work alone
Problem solver
General hobbies
walking in nature
Plants
Animal care
Reading books
Writing Poetry and songs
Feb.2017 -[present
*Dog Walker/pet sitter
Fed and exercised [Number] animals each day.
Brushed, bathed and conditioned animals’ coats.
Promoted grooming services and products to customers.
Kept clear and accurate records on animal behavior, food intake and medications.
Maintained a clean and sanitary work environment at all times.
Managed specific animal diets in consultation with a veterinarian.
Fed, walked and cared for dogs while their owners were out of town.
Administered medications as directed by veterinary staff.
Cleaned animal enclosures and performed minor maintenance.
*Private Caregiver
Feb 2010 to Febuary 2017
* Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
Established and maintained systems that safely met residents' needs.
Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
Interpreted and communicated new or revised policies to staff.
Educated staff on state and federal statutes, rules and regulations governing home care services.
Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
Represented and interpreted the agency's functions and services to other institutions, the public, government agencies and other organizations.
Oversaw private and MCR billing, payroll, AP, and AR and verified that proper procedures were followed.
Developed and achieved financial and growth goals.
Strategically planned methods to achieve operational goals and targets.
Continually maintained and improved the company's reputation and positive image in the markets served.
Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
Reviewed customer survey information to prioritize areas of improvement.
Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
Routinely collaborated with department managers to correct problems and improve services.
Supervised and managed the daily activities of a clinical team consisting of physicians, nurses and support staff.
Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
Assisted in resolving and satisfying client requests and internal operational issues.
Introduced, negotiated and implemented new projects to expand scope of engagement.
Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
Conducted monthly patient case conferences, in-services and staff meetings to educate staff and facilitate good communication.
Certified that equipment and supplies were properly maintained for quality patient care and safety.
Assigned employee areas, scheduled staff breaks and authorized overtime.
Coordinated nursing department activities to ensure availability of appropriate clinical and support staff for resident care.
Identified process improvements in the day-to-day functioning of the department.
Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
Led clinical team in delivering care services that promoted optimal resident health.
Established staff schedules and assignments based on facility needs and equipment availability.
Created and maintained computerized record management systems to record and process data and generate reports.
*Covenant Transport
*Dispatcher *
1996- tp 2000
*Provided outstanding customer service.
Accurately read, understood, and carried out written instructions.
Communicated operational issues and changes to supervisor on regular basis.
Followed company procedures to maintain work environment in a neat and orderly condition.
Prepared and administered preventative maintenance work orders.
Maintained positive relationships with all customers.
Followed standards and procedures to maintain safe work environment.
Met production goals by maintaining cost effective levels of spare parts inventory.
Kirkman High School
Grad Year 1985
2. 85GPA
Coursework in Professional Prospecting Skills
Top skills were English and my best subject along with comprehension
Assisted Teachers with support reading classes
Avondale Elementary school grad.
1982
Dean's List, 1982
Coursework in Speech and Communication, Sociology
Scored highest in comprehension out of the whole school
accepted the Principles invitation to skip recess and go to support readers classes to Teach other classmates how to read
Assisted in grading papers for The support Readers Teachers
sat beside other students for the Teachers to help them study and do their course work
I won a certificate of professionalism as Teachers helper that year
I went on to middle school to continue with assistance
*open to new possiblites with a company that i can move up with
Skills
Good judgment
Good communication skills
Basic computer skills
Computer proficient
Employee performance reviews
Strong written and verbal communication skills
Supervisory experience
Fast learner
Working night shift
*Additional Skills
*Apartment Leasing and Management skills
2nd shift stocker
*cake decorator
*Health fitness
*paralegal studies
*Volunteer Prisoners advocate
*assistance with reading, filling out proper paper work for realease
*Assitance with Legal searches from legal Library.
Contact this candidate