Customer Service Administrative Assistant

Shelley Blalock

Clanton, AL *****

***********************@***********.***

+1-205-***-****

Work Experience

Dental Lab Technician

Denture Creations - Clanton, AL

January 2021 to Present

Intake on new cases

Assists Dentist during casework

Assists Dental Hygienist

Appointment scheduling

Makes and distributes casework to other labs

Develops and helps make partials, dentures, etc.

Assistant Store Manager

AP Patel Inc - Clanton, AL

January 2019 to January 2022

Administrative Assistant II

State of Alabama - Montgomery, AL

June 2004 to 2012

Education

Master's degree in Clinical Psychology

Troy University - Montgomery, AL

August 2009 to Present

Bachelor of Science in Psychology

Troy University - Montgomery, AL

August 2004 to May 2009

Skills

• Dental Assisting

• Case Management

• Individual / Group Counseling

• Store Management Experience

• Laboratory Experience

• Research

• Fabrication

• Dental Receptionist

• Practicum in Child psychology

• Clinical Mental Health Counseling (2 years)

• Crisis Intervention

• Child & Family Counseling

• Addiction Counseling

• Intake Experience

• Group Therapy

• Crisis Management

• Social Work

• Program Development

• Behavioral Therapy

• Behavioral Health

• Cognitive Behavioral Therapy

• Mental health counseling (2 years)

• Case management (2 years)

• Intake (4 years)

• Schedule management (4 years)

• Meeting Facilitation

• Curriculum Development

• Addiction counseling (5 years)

• Cognitive behavioral therapy (4 years)

• Medical Scheduling

• Administrative Experience

• Dental clinic (3 years)

Certifications and Licenses

Driver's License

September 2021 to September 2025

BLS Certification

Present

Certified Dental Assistant

CPR Certification

Present

Certified Medical Assistant

Present

Registered Dental Assistant

Present

Clinical Social Worker

Present

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