Front Desk Account Manager
Resume:
Victoria Wolfer
West Deptford, NJ *****
********@*****.***
A dedicated professional looking to employ my skills Work Experience
Regional Account Manager
Optum 360 United Healthcare - New Jersey
October 2022 to Present
• Assist Providers in refunding insurance companies money they overpaid
• Able to use multiple platforms to look up insurance information
• Apply adjustments where needed
• Secure, analyze and protect sensitive personal and financial information.
• Customer service skills
A/R Specialist
Receivable Recovery Solutions
March 2020 to June 2021
A/R specialist I work with many insurances. I specifically work with Cigna and Aetna right now. We search for missing money from the insurance companies trying to figure out why the claims are not being paid. Coding, a/r, reading remits and making sure they are posted correctly. Seeing why certain cpt codes are denied.
Medical Biller/Collector
Allstar Medical Supply - Pennsville, NJ
June 2019 to October 2019
I do medical billing mainly for Medicare but other insurances as well. Coding, account receivables, posting payments, making invoices. Also patient intake, checking insurances, helping patients with DME products. Answering telephones, answering faxes, making DT forms. Patient Care Coordinator
Stoney Batter Family Medicine
January 2018 to September 2019
Check patient in and out Check insurance information Obtain Prior Authorizations
Help rd with patients
File
Paperwork of various items
Front desk/Medical Assistant
Salem Medical Group
March 2016 to January 2018
Check patient in and out Check insurance information Front Desk Receptionist
Premier Dermatology - Newark, DE
April 2012 to February 2014
Front Desk/ Medical Assistant
Check patients in and out Make reminder calls
Collect payments
Pull charts
Answer telephones
File
Room patients( ask check in questions)
Enter in new medications and allergies
Enter in medical history
Refill prescriptions
Make consult appointments with other physicians
Assistant Teacher
Small Wonders Preschool - Pennsville, NJ
February 2009 to September 2010
Assist with lessons and projects in the 2 year old room Assist with potty training
Also Assist in preschool class with lunches
Various cleaning duties such as bathroom and classrooms Head Teacher (1 Year Old Room)
Great Beginnings Preschool - Newark, DE
January 2009 to September 2009
Prepared lesson plans
Potty trained
Teaching the children letters, numbers, colors and talking Parent interaction on how there children were doing Assistant Teacher (3-4 year old room)
Assisted head teacher in doing daily projects
Interacted with the children while at play and learning Various cleaning duties
Service Cashier/Receptionist
Winner Audi - Newark, DE
April 2007 to June 2007
Handled multi-line phone
Assisted salesmen with there customers
Took cash for customers service repairs
Receptionist
Sheridan Auto - Elsmere, DE
January 2005 to January 2007
Handled Multi-line phone
Assisted customers checking in and out there vehicles Opened and closed repair orders
Collected accounts receivables
Receptionist
Winner Automotive - Newark, DE
January 2004 to December 2005
Switch board Operator
Handled Multi-line phone
Assisted customers check in and out there vehicles and to find a salesman Opened and closed repair orders
Assisted salesman in getting NAD numbers and temp-tags Filing
Obtain Prior Authorizations
Help rd with patients
File
Paperwork of various items
Skills
• Customer Service (4 years)
• People Person (4 years)
• Patient Care (4 years)
• Front Office
• Front Desk
• Scheduling
• Receptionist
• Microsoft Excel
• Organizational Skills
• Billing
• Data Entry
• Microsoft Word
• CPR
• Outlook
• EMR
• Microsoft Office
• training
• Medical Billing
• Accounts Receivable
• Insurance Verification
• Medical Office Experience
• Medical Scheduling
• ICD-10
• Medicare
• Medical coding
• Medical receptionist
• Phone etiquette
• CPT coding
Contact this candidate