Customer Service Sales Representative
Resume:
RUGAMBA MBANZA
Peoria, AZ *****
******************@***********.***
Professional Summary
Dynamic and results-driven sales professional with extensive experience in customer service, sales, and inventory management. Demonstrated ability to meet and exceed sales targets through effective communication, problem-solving, and negotiation skills. Dedicated to providing exceptional customer experiences and contributing to the growth and success of a car dealership. Authorized to work in the US for any employer.
Work Experience
Sales Representative
SUN RUN SOLAR - Phoenix, AZ
Present
- Prospected and qualified homes for solar installations.
- Conducted door-to-door communications with homeowners.
- Successfully set and closed sales with homeowners, demonstrating strong negotiation and closing skills.
Warehouse Associate
Desert Diamond Casinos & Entertainment - Glendale, AZ
June 2020 to Present
- Received and managed all inbound items, packages, food, and beverages.
- Delivered incoming packages and food from vendors, ensuring timely and accurate deliveries.
- Handled Class Level 3 clearance security and delivery responsibilities.
- Managed invoice information for vendors and in-stock requests, showcasing organizational skills.
Stocker Associate
Velocity Truck Centers - Tolleson, AZ
September 2019 to December 2019
- Unloaded and stocked inbound parts efficiently.
- Maintained cleanliness and organization in the warehouse.
- Ensured accurate placement of parts in the correct areas.
Lumber and Building Materials Associate
Home Depot - Peoria, AZ
April 2019 to August 2019
- Provided excellent customer service by assisting customers with product selection and inquiries.
- Loaded and unloaded products and orders, demonstrating physical stamina and attention to detail.
- Maintained store cleanliness and organization.
Inbound Packaging Associate
Amazon - Phoenix, AZ
December 2018 to January 2019
- Gathered in-store orders and prepared them for outgoing shipment.
- Ensured accuracy and timeliness in order processing.
Care Giver
Arizona Best Home Care - Sun City, AZ
July 2018 to January 2019
- Provided compassionate care for patients, meeting their daily needs and ensuring their comfort.
- Assisted nurses with patient reports and performed light housekeeping duties.
Janitor
The Center at Arrowhead - Glendale, AZ
August 2018 to December 2018
- Maintained cleanliness in various areas, including restrooms, break rooms, and residential rooms.
- Ensured a clean and welcoming environment in the lobby and entrance areas.
Education
High School Diploma
Glendale Community College - Glendale, AZ
August 2019 to Present (Music Production)
Skills
- Customer Service
- Sales and Negotiation
- Inventory Management
- Shipping & Receiving
- Order Picking
- Forklift Operation
- Warehouse Operations
- Problem Solving
- Communication
- Physical Stamina
- Organizational Skills
Certifications and Licenses
- Forklift Certification (Valid until July 2020)
- Driver's License (Valid until July 2029)
- Pallet Jack Certification
- Hoisting License
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