Front Desk Customer Service
Resume:
kesha king
Toledo, OH *****
***********@*****.***
Hard-worker, Dependent, Flexibly, Reliable, Prompt Great Attendance, Detail Oriented,Organized, Focus, Dedicated.
Authorized to work in the US for any employer
Work Experience
General Contractor
RENHILL STAFFING SERVICES - Toledo, OH
February 2017 to Present
receptionist, cashier, food service, front desk security, CSR, warehouse,health screener PMA -property manager assist, HRA -human resources assist, medical administration electronic health records, etc. Food Service Worker
Aramark - Toledo, OH
January 2015 to November 2018
prepping food and drinks, sanitation, machinery, checking inventory, measurement. Cashier/Customer Service
Family Dollar - Toledo, OH
January 2015 to November 2017
cash handling, checking inventory, meet and great customers, stocking. Receptionist/Administrative Assistant
Glendale Assisted Living - Toledo, OH
January 2008 to August 2014
greet visitors, answering phones, deal with clients, faxing, filing, distributing mail, logging in patients info, keep records, make appointments.
Shipping and Receiving Clerk
Hickory Farms - Maumee, OH
June 2001 to November 2007
Q.C -responsible for assuring that shipping and receiving quality and production standards are met. GED
Education
CEHRS/CMAA in Healthcare Administration
MedCerts - Tolland, CT
August 2019 to September 2022
Associate's degree in Medical Administration
Owens Community College - Toledo, OH, US
2020 to 2022
GED
Owens Community College - Toledo, OH, US
2019 to 2022
Skills
• Phone etiquette
• ICD-10
• Medical terminology
• Office management
• Multi-line phone systems
• Medical scheduling
• Bookkeeping
• Data entry
• Medical office experience
• Property management
• Medical records
• Proofreading
• Project coordination
• Filing
• Medical receptionist
• Order entry
• Typing
• Front desk
• QuickBooks
• Calendar management
• Epic
• Computer literacy
• ICD-9
• EMR systems
• Administrative experience
• English
• Medical billing
• Transcription
• Microsoft Office
• Customer service
• Office experience
• Computer skills
• Organizational skills
• Clerical experience
• Personal assistant experience
• Customer support
• Pharmacy technician experience
• Insurance verification
• HIPAA
• CPT coding
• Medical coding
• Anatomy knowledge
• Microsoft Powerpoint
• Cash register
• Cash handling
• Clerical experience
• Typing
• Customer service
• Guest services
• Debits & credits
• Medical terminology
• Medical records
• Records management
• Google Docs
• Microsoft Access
• Hospital experience
• Order entry
• Supervising experience
• Hospitality
• Assembly
• Front desk
• Manufacturing
• Anatomy knowledge
• Security
• Recruiting
• Quality control
• Google Suite
• Human resources
• HR sourcing
• Accounting
• Microsoft Excel
• Payroll
• Computer skills
• Communication skills
• Microsoft Dynamics GP
• Accounting software
• Organizational skills
• Kronos
• Cooking
• Kitchen experience
• Dishwashing
• Quick service & fast food restaurant
• English
• Hotel experience
• Phone etiquette
• Administrative experience
• Office experience
• POS
• Leadership
• Property management
• Section 8
• LIHTC
• Time management
• Restaurant experience
• Management
• Property leasing
• Microsoft Office
• Basic math
• QuickBooks
• Microsoft Outlook
• Microsoft Word
• SAP
• Retail sales
• Computer literacy
• Multi-line phone systems
• Microsoft Powerpoint
• Food preparation
• EMR systems
• HIPAA
• ICD-10
• Epic
• Medical coding
• Help desk
• ICD coding
• Documentation review
• Data collection
• Windows
• Fair Housing regulations
• Office management
• Employment & labor law
• Data entry
• Inventory management
• Writing skills
• Call center
• HRIS
Certifications and Licenses
Food Handler Certification
February 2011 to March 2017
Certified Medical Administrative Assistant
April 2022 to Present
CPR Certification
March 2021 to Present
BLS Certification
March 2019 to March 2024
HHA
May 2010 to May 2015
Pharmacy Technician Certification
September 2018 to September 2023
First Aid Certification
February 2021 to March 2024
ServSafe
April 2020 to April 2025
Certified Home Health Aide
January 2000 to March 2005
AED Certification
March 2020 to June 2025
ACLS Certification
February 2022 to May 2025
CompTIA Network+
February 2021 to April 2025
Epic Certification
March 2020 to Present
Driver's License
Professional In Human Resources
Additional Information
100 hours Internship University of Toledo (MCO). - CEHRS/CMAA 2022 50 Hours Internship (WALGREENS). - Pharmacy Tech 2018
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