Customer Service General Manager
Resume:
Mesa, AZ *****
********@*****.***
Morgan Permadhy
SKILLS
Years of experience in customer service contribute to skills including time management, communication, attention to detail, critical thinking and adaptability.
EXPERIENCE
Butterfields, Scottsdale — Server
February, 2023- PRESENT
● This fast-paced environment strengthened my organization skills and efficiency
● Due to the structured and disciplined environment I am comfortable in any restaurant setting
● Polished my service skills in a professional manner IHOP, Tempe — Assistant General Manager
January 2021- October 2022
● This position’s introduced me to tasks such as coordinating with various vendors and ensuring the efficiency of an entire store
● Managing staff members was another skill introduced to me. This includes tasks such as scheduling and staffing accordingly
● Overall I honed many skills at this position, including taking initiative and being proactive
Waste Management, Phoenix (Remote)— Customer Relations Specialist July 2020 - January 2021
● This role primarily focuses on customer service satisfaction, by assisting with scheduling pick ups, answering questions and remedying complaints and concerns.
● Experience navigating DOS computer systems while building rapport with your clients
● Office tasks contributed to acquiring skills in a receptionist capacity as well as an account manager role
EDUCATION
Aspen University, Phoenix — BSN
October 2022 - In Progress
Aspen University offers a three year BSN program, ideal for various careers in healthcare. I am in the midst of completing the program currently. References:
● Nicole Jones: Previous Employer
E:*********@**********.***
● Kera Richards: Previous Employer
E:**********@*****.***
● Luke Fernandp: Former Coworker
E:*********@*****.***
Licenses
● Level One Fingerprint Clearance Card
● Valid Food Handlers card
● AZ title 4 Alcohol Certification
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