Medical Receptionist Sales Representative
Resume:
Elizabeth Winn Dolan
Brooksville, Florida 34602
***************@*****.***
QUALIFICATIONS
WELL VERSED IN PRESENTING BENEFITS/FEATURES TO CLOSE SALES EFFECTIVELY
BI-LINGUAL & EXPERIENCED IN OUTSIDE & INSIDE SALES
WORKED EXTENSIVELY WITH MULTINATIONAL CUSTOMERS
UNDERSTAND IMPORTANCE OF DISPOSAL/RECYCLING REQUIREMENTS
EFFECTIVE & EFFICIENT SALES PROCESS
INDEPENDENT AND SELF-STARTER
RECEIVED SEVERAL SALES AWARDS
RESPECTFUL OF CUSTOMERS I ASSIST
EDUCATION Pace University, Pleasantville, New York
Bachelor of Arts, September 1988
Major: Spanish Minor: Marketing
COURSEWORK Houston Community College, Houston, Texas
Associate Degree Nursing Program – 1998-2002
Mount Wachusett Community College, Gardner, MA
Phlebotomy Course – Fall 2018 – Introduction to Phlebotomy 101, Final Grade 92.6
Phlebotomy Clinical Rotation – June 2019, Reliant Medical Group, Southborough Lab
WORK EXPERIENCE
Johnson Controls Inc. (SimplexGrinnell), Westminster, MA
03/2015-6/2018 National Accounts Executive/Sales Account Team
Responsible for growing and maintaining an annual Revenue In Force (RIF) base of >$2.5MM
Awarded Outstanding Achievement & Excellences in Sales 100% Club for attaining 201%
Manage several large portfolios of up to 700 locations per account consisting of manufacturing and retail accounts
Working closely with customers to upsell additional services and acquire new locations
Assisting with annual renewal contracts for all customers in my portfolios
Typically exceeding monthly quota for RIF
Republic Services Inc., Auburn, MA
01/2013-3/2015 Sales Representative
Responsible for growing a large territory in Worcester County and part of Connecticut selling commercial solid waste and recycling accounts
Working closely with Operations Department to ensure proper safety specifications meeting driver service requirements preventing “unsafe stops”
Responsible for contract negotiation and execution of each account sold ensuring proper paperwork delivery to eliminate keying errors to keep customer first
Maintaining all accounts sold for 90 days including increases/decreases in service, account credits, and assisting credit and collections in calling delinquent paying accounts
Ashburnham Westminster Regional School District, Ashburnham, MA
10/2011-09/2012 ACE PROGRAM – Transition Specialist
Locating jobs in the community and building a partnership with employers meeting both employer and student needs
Monitoring student performance/progress in the workplace using the Workplace Mentor Program through on-site supervision and adaptive strategical methods
Assisting students with developmental disabilities in the community to transition into all aspects of adulthood (independent living, tax preparation, social etiquette, etc.)
Preparing progress notes for each student to meet IEP goals and work collectively with the families and Program Director/Special Education Teacher to meet student needs according to the vision of the family
Gulf Coast Recycling, Ltd., Houston, Texas
1/06-5/08 Sales Representative
Responsible for growing a territory for the north side of the 4th largest city in the United States
Procured tonnage for the plant, as well as sold balers and compactors to prepare materials for recycling
Actively sought out and obtained several large paper producing accounts and built long standing relationships with these accounts
Worked diligently with our suppliers and coordinated services with other haulers to create a “one stop shop” approach
7/03-10/05 Allied Waste Industries of North America, Houston, Texas
Sales Representative
Sold accounts for sold waste and co-mingled recycling services in Harris County, Texas
01/1997-04/1998 Browning Ferris Industries, Inc. Capitol Heights, MD
& 07/1990-07/1993 Sales Representative
Responsible for development, maintenance, service and follow up on all solid waste and recycling accounts
Selected for the “Blue Circle Award” for Atlantic Regional top sales competition during fiscal year 1992, for achieving 300% of quota
Chosen as “Recycler of the Quarter” during fiscal year 1991 for selling the greatest number of high profit recycling accounts
Trained several new sales representatives both in administrative procedures and effective field selling techniques
National Society of Fund Raising Executives, (NSFRE)
10/1989-07/1990 Administrative Assistant, Alexandria, Virginia
Negotiated NSFRE Conference support contracts with various hotels. Arrangements included accommodation, meals, meeting facilities, audio visual requirements, financial guarantees and other logistical matters
Solely responsible for registration of Association’s professional developmental programs
Handled all departmental basic functions including: invoicing, processing completely information requests, preparing reports, agendas, and creation and maintenance of departmental files
Browning Ferris, Iberica, S.A. Madrid, Spain+3
1/1989-06/1989 Telephone Operator/Translator
Translated various documents from Spanish to English and vice versa and directed all incoming calls in Spanish 95% of the time
Conducted English classes for several co-workers at beginner and intermediate levels
Prepared international telexes, letters, and filed accident information
INTERNSHIPS
Spring 1988 Centro Hispano, White Plains, New York
Volunteered 220 hours of service to increase my fluency in Spanish
Organized and conducted “English as a second language” classes for Hispanic children of the White Plains vicinity
Provided community members with details regarding available residencies
ACTIVITIES Kayaking, walking, music, and caring for my family
REFERENCES Available upon request
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