Diane Akridge
Louisville, KY *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
• Reliable
• Efficient
• Self-motivated
• Problem-solver
• Decision-maker
• Takes ownership
• Customer- and task-focused
• Works with minimal supervision
Work Experience
Package Handler
FedEx Ground - Louisville, KY
November 2022 to Present
Responsibilities include loading and unloading trailers and delivery vans of packages shipped via FedEx Ground and Express. Sort and scan packages and prepare for delivery. Property Attendant/ Professional Cleaner
JoAnn's Cleaning Service - Louisville, KY
July 2021 to March 2023
• Provided general housekeeping duties including, cleaning, wiping, vacuuming and dusting for 2 high- end apartment communities
• Coordinated with property maintenance staff to prepare apartments for new residence
• Cleaned clubhouse and offices, including break rooms, hallways and entertainment rooms
• Provided excellent customer service
Logistics Coordinator/Receptionist
Flavorcraft - Louisville, KY
July 2022 to October 2022
Parts, Service & Maintenance Coord./ Scheduler/ Accounting Administrator Toadvine Enterprises - Louisville, KY
September 2016 to September 2020
Manage maintenance, service and parts orders from start to finish. Review job costs and accuracy. Process change orders and establish billing schedules. Issue purchase orders, set up deliveries and schedule subcontractors. File local and state licenses. Process payroll for maintenance, service and install crews. Set up jobs in Mobile time app for crew. AR (familiar with sales and use tax for various states). Collections. Responsible for supply ordering and maintenance on office equipment. AP and weekly credit card reconciling. General filing. Maintain vendor and customer database, including W9s, tax exemption forms and certificates of insurance. Create weekly schedule for maintenance and service crews. Set up times with customers.
Administrative Assistant/Client Services Representative Donan Engineering Co., Inc
February 2008 to April 2016
Office administrator who assists engineering firm's clients - insurance companies and attorneys - in determining subrogation potential on large and small losses
• Client services representative who responds to client inquiries, resolves client requests appropriately and competently to ensure all client needs are covered
• Shipping coordinator and scheduler who monitors the transfer of evidence and ensures expected delivery dates
• Processes and tracks client information in company database
• Answers incoming calls on multi-line phone system and addresses or routes as needed
• Certified in forklift driving and x-ray processing
• Manages office and warehouse supplies
Administrative Assistant, Credit Department
Brandeis Machinery & Supply Company
June 2005 to October 2007
Performed administrative and secretarial support functions on a corporate level for three credit managers and the vice president/general credit manager
• Assisted credit managers with the preparation of loans and all legal documents
• Gathered information and processed credit applications for new customers
• Established and maintained customer accounts
• Provided customer support
Administrative Assistant
Tasco Trucking, Inc
June 2002 to January 2005
Maintained proper legal standards for all vehicles
• Assisted in hiring process for new drivers
• Vehicle dispatcher
• Office administration
• Prepared payroll
Education
Bachelor of Arts in Communications
University of Louisville - Louisville, KY
August 1995 to May 1999
Skills
• Live Chat
• Office Administration
• Public Relations
• Account Management
• Recruiting
• Personal Assistant Experience
• Office Management
• QuickBooks
• Payroll
• Microsoft Outlook
• Accounts Payable
• Microsoft Word
• Office experience
• English
• Budgeting
• Human Resources
• Administrative experience
• Construction
• Accounting
• Databases
• Math
• Bookkeeping
• Organizational skills
• Filing
• Customer service
• Time management
• Microsoft Office
• Administrative experience
• Microsoft Excel
• Microsoft Outlook
• Data entry
• Organizational skills
• Communication skills
• Accounts receivable
• Front desk
• Salesforce
• Public relations
• Payroll
• Accounts payable
• Project management
• Office management
• Load & unload
• General ledger accounting
• Forklift
• Purchasing
• Account reconciliation
• Project scheduling
Certifications and Licenses
Forklift Certification
Driver's License