Sales Manager for Catering

DEBBIE DIAZ

**********.**@*****.*** · 619-***-****

SUMMARY

Engaging, hardworking, and effective professional with experience in event planning, hospitality operations, administrative organization, management, leadership, and sales. Focused listener and problem-solver able to determine solutions. Proven ability to manage multiple tasks and priorities simultaneously. Respected for integral honesty, empathy, and responsiveness with clients and colleagues. Expert written and verbal communicator with superior interpersonal skills.

EXPERIENCE

FEB 2022- PRESENT

SALES MANAGER FOR CATERING - AZTEC SHOPS, LTD SAN DIEGO STATE UNIVERSITY CA

● Created ABC Permits/Licenses for all events on Campus with alcohol

● Created and maintained sales spreadsheets for internal use across departments

● Provide excellent internal and external customer service in a timely manner with high volume phone calls or email inquiries.

● Prepare daily/monthly financial reports and when required distributes them to the appropriate departments.

● Multitask, Pay attention to detail & Prioritizing action items first

● Prepare and verify billing information prior to the event and prepare invoices to submit to Accounting (Accounts Payable/Receivable).

● Worked with Catering Chef on creating custom menus for higher end events

MAY 2021-FEB 2022

CATERING COORDINATOR- DELAWARE NORTH SPORT SERVICE, SAN DIEGO CA

● Managed client relationships for all Padres Events & Membership Teams to sell and coordinate all event spaces within the entirety of Petco Park

● Created Banquet Event Orders (BEOs) using Caterease, a web- based catering client booking platform, to organize each event and ensure proper execution

● Ran weekly meetings to distribute information for upcoming events to multiple internal and external departments.

● Finalized financials and sent invoices to clients for billing purposes post event.

● Managed overall menu design, development, and pricing for all catering menus. Menu design created using Canva.

● Assisted in interviewing and hiring food & beverage seasonal and supervisory staff for Delaware North

APRIL 2008- MAY 2021

WAREHOUSE SUPERVISOR- DELAWARE NORTH SPORT SERVICE, SAN DIEGO CA

● Comply with all standards and procedures regarding warehouse operation, shipping and receiving, and material handling

● Participate in meetings with managers from multiple departments to ensure that goals for production, quality, and safety for every event are met

● Create, build, and deliver food and beverage for bars, restaurants, catering, concessions, and suites

MAY 2017- MAY 2018

BARTENDER- SODEXO FOOD SERVICE, SAN DIEGO CA

● Built displays for upcoming events according to food service and client guidelines

● Prepared and led food service process training programs to perform tasks such as stocking, coaching, and operating POS systems SKILLS

● Expert Knowledge of Caterease

● Proficient in Symphony Venue Management,

Birch Street, and Micros

● Problem Solving

● Event Organization

● Effective Communicator

● ABC Licenses

2

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