Melissa Mathis
** ****** ***** **., *** Ridge, TN 37830 · 423-***-****
***********@*****.*** · www.linkedin.com/in/melissa-mathis-27667027
Over 25 years’ experience in the Administrative, Human Resources, and accounting field. This includes employee relations, conflict management, employee training, bookkeeping, creative staffing solutions, web design/maintenance, and staff support. I am well experienced in Accounts Payable/Accounts Payable Audit and Accounts Receivable. I am proficient in all Microsoft programs and operating systems, as well as Apple products. I am energetic, organized, dependable, trustworthy, and self-motivated. I am results driven with strong communication skills, analytical, problem solver with reasoning skills and I am a team player or work independently with little supervision.
Experience
03/07/2022 – 10/09/2023, SR. Administrative Support for Environment, Safety & Health
10/09/2023 – Present, SR. Administrative Support for Transportation Safety (under ES&H)
Sr. Administrative Support, Y-12/Consolidated Nuclear Services (CNS)
●Supporting Mission Assurance, Y-12 Environment, Safety and Health and Transportation Safety
●Assist in many different responsibilities:
oDaily email correspondence via Outlook and daily use of all Microsoft Office programs
oManage supervisor calendar, as well as set up meetings via skype or in person via Teams or Webex
oEstablishing priorities and resolving scheduling of personnel, conference rooms, vehicles, and other resources
oCoordinating visits and travel according to ORNL guidelines, including reservations of conferences and domestic/international travel
oManage information flow and communication with external/internal contacts
oPrepare a variety of written materials per company policy/guidelines
oComplete multiple tasks in a fast-paced environment, prioritize appropriately, anticipate needs and requests, and be able to meet deadlines
oMaintain DOE directives/standards and training requirements, keep up to date with all training requirements
oCreate purchase requisitions and purchase orders per requests through internal OneBuy system
oAssists in special projects, resolve scheduling of personnel, conference rooms, vehicles and other resources
oMaintain and control several department SharePoint sites
oUse of CNS systems (including but limited to; OneTime, OneBuy, OneSource, SAP, Concur, WebWhos, Outlook, Visual Task Board (RAIL), Conference Room Scheduling, SharePoint, Property System (PATS), FMES, RCAM, CTS System, YAMS, and many others
oMaintain professional atmosphere and courteous manner
oTracking of internal programs (CATS, PSA, TIMM, BOP/BAP, OPS Meeting, SOE, JHA Reports, CTS Team Meetings, etc.)
oCurrent Division Training Officer (DTO) for Environment, Safety & Health
oCreated and maintain foreign travel checklist
oMany other tasks as requested by staff members
oBuilt and track Commercial Motor Vehicle (CMV) tracking system
oProcess CMV inspections within the internal system (CTS-Apex)
oBuilt and maintain Traffic Violations database for tracking
oPrepare monthly Transportation Safety CMV metrics
oObtained and maintain a Q-clearance
07/2020 – 03/07/2022
Group Admin. assistant, Oak Ridge National laboratory/UT-Battelle
●Supporting the Macronanomaterials Group (MACRO) and the Nuclear Structure/Nuclear Astro Physics (NS/NA) Group. Also currently supporting two additional groups in Physics until a new admin can be hired
●Assist in many different responsibilities:
oCommunications through Outlook and response to email requests and actions
oEstablishing priorities and resolving scheduling of personnel, conference rooms, vehicles, and other resources
oMeetings on recurring and hiring process, including coordinating of interview schedules, site access, and onboarding, and managing agendas and seminars
oCoordinating visits and travel according to ORNL guidelines, including reservations of conferences and domestic/international travel
oManage information flow and communication with external/internal contacts
oManage meetings/etc. through Outlook
oPrepare a variety of written materials per company policy/guidelines
oTrack CNMS user access and logistics for the group
oMaintain professional atmosphere and courteous manner
oEstablish/maintain effective working relationships with internal/external staff members
oUse of ORNL systems, including PALS, PAS, RESolutions, Success Factors, Indico, Outlook calendar, SharePoint, ORNL Buy, UCAMS, TravX, eProp, etc.
oComplete multiple tasks in a fast-paced environment, prioritize appropriately, anticipate needs and requests, and be able to meet deadlines
oMaintain DOE directives/standards and training requirements, keep up to date with all training requirements
oCreate purchase requisitions and purchase orders per requests
oAssist in preparing users projects/users to come on site or virtual meetings
oMany other tasks as requested by staff members
01/2020 – 07/2020
UPF Document MGMT control (DMC), Bechtel national
●Based on established work processes, review, log, index, distribute, maintain, retrieve, and file a wide range of project records and revision-controlled documents (e.g., drawings, specifications, supplier submittals, correspondence, material requisitions, construction work packages, change documents, etc.) in accordance with procedures, instructions, and guidelines.
●Perform accurate data entry using InfoWorks, Bechtel’s electronic document management system (EDMS).
●Assign unique document numbers to records collection based on established procedures.
●Monitor and review data entry accuracy daily, weekly and/or monthly and adhere to data entry accuracy rates as established by supervisor for assigned work tasks.
●Assist internal and external customers with questions or issues related to document numbering, work processes, electronic signatures, document legibility, etc.
●Work with project employees to ensure records are complete and accurate and compliant with procedural requirements.
●Assemble information needed to support project activities.
●Create and/or update desktop work instructions and procedures.
●Train others in the use of software applications used for document management activities.
●Perform other tasks as assigned by supervisors and managers
Note: The reason for the short period of employment is that this type of job was not for me. It was the same thing all day long with different documents. I am more of a multi-tasker and putting out fires’ kind of person.
02/2016 – 01/2020
Administrative support, Oak Ridge National Lab
●Supported three groups (S&I Welding Services, Pressure Vessels, Hoisting & Rigging, and NDE Inspections and Quality Assurance Coordinator as needed)
●Maintained professional relationship and/or communication with internal & external contacts
●Completed written & electronic materials
●Establishing/Managing records system (including electronic and paper filing)
●Scheduling meetings, conference rooms, and other resources for all three groups onsite/offsite
●Arranging travel and accommodations for visitors and/or staff members
●Greet and receive visitors when necessary (in person or on the phone)
●Consistent phone coverage and maintaining a professional atmosphere
●ORNL Systems used frequently: PALS (payroll software), ACTS, SafetyTalks (meeting/notes), Service Request, WebMapics (weld wire inventory software), Whos, FSC, ESS, IDMS (procedure software), LRN (training software), MET (metrology software), Marketplace, OATS (overtime/payroll software), PAS (access to site software), SMBS, ePROP (property software), TRAVx (travel software), UCAMS, SAP GUI, WebMail, EPM, SharePoint, DTS, BlueJeans, SPUDS, Software Center, Privilege Elevation Tool – Self Service, etc.
●Ordering of supplies for all groups and maintaining stock
●Prepared, edit, and review procedures, correspondence, reports and presentation materials
●Daily use of Microsoft Office Products (Word, PowerPoint, Outlook, Excel, Access, etc.)
09/2015 – 02/2016
human resource assistant, Oak Ridge National Lab
●Hired in as part of the OAS program (ORNL temp system)
●Onboarding of internal and external US and Foreign National candidates
●Process terminations, changes, etc. to employee records
●Post, maintain, edit and close job requisitions
●Complete ORNL-281’s (Employee Status Change) as required for employee actions
●Process PCR’s (Personnel Change Request)
●Complete SPA’s (Supplemental Performance Award)
●Process Alternate Workplace Agreements in SAP Gui
●Run reports as requested by HR Managers, etc. through varies software programs
●Additional responsibilities upon request
05/2008 – 10/2015
office manager, advanced management, Inc.
●Maintained all office activities including all Human Resource activities
●Bookkeeping with QuickBooks
●Prepared, bind and distribute all training materials
●Building manager for all tenants
●Scheduling, phone coverage, email correspondence, verbal and written communication daily
●Additional responsibilities upon request
●Basically, run the entire office/building of all responsibilities
Other Areas of Employment: (responsibilities available upon request):
●Admin. Assistant, Traughber Insurance & Financial Services (2006 -2008)
●Office Manager, Engineering Construction Services, Inc. (2003 – 2006)
●Office Manager, M&G Precision Machining (2002 – 2003)
●Human Resource Generalist, Tri-Starr Management (TMSI) (2001 – 2003)
●Franchise Benefits Admin, Ruby Tuesday LLC (2000 – 2001)
●Office Associate, Denso Manufacturing – Maryville (1998 – 2000)
●Any additional available upon request
Education
●Coalfield High School (1990), Diploma w/honors
●Roane State Community College (1990-1993) Computer Science/Engineering (no degree)
references
●Kenneth Rose Jr., Transportation Safety CNS/Y-12
Phone: 865-***-****, Email: *******.****@*****.***.***
●Carolyn Colquitt, Primerica
Phone: 865-***-****, Email: *****@*********.***
●Gary Johnson, CG Services / Owner-Operator
Phone: 865-***-****, Email: ********@**************.***