Business Analyst Wealth Management

Carlton L. Duckworth II: M.S., M.B.A, CompTIA Security+

Greater St. Louis, MO Area

618-***-**** - **************@*****.*** – www.linkedin.com/in/carltonduckworth

Product - Project Manager Sr. Business Analyst

Business Systems Analysis & Design Product & Project Management

Digital Product Analysis, Design, & Launch Data Analytics & Systems Testing

Banking, Investment, & Wealth Management Experience Excellent Communication & Presentation Skills

Information Technology and Financial services professional with 10+ years’ proven experience architecting and delivering agile, high-tech financial digital and system transformations, new feature implementations, and application integrations for multi-billion-dollar healthcare, investment and wealth management enterprises, and government institutions.

Management Value Proposition objective and realistic decision-making based on versatile subject matter expertise and analytical thought processes. Presents facts without emotion, supports high quality work, and promotes ethical business practices.

Critical and Analytical thinker with extensive skills analyzing, summarizing, and presenting complex numerical, financial, and technological data and processes in practical and accessible business user terms. Experienced complex problem solver.

Effective communicator who bridges communication gaps, unites cross functional teams and experts, conveys product vision and mission, and unifies internal and external stakeholders. Advanced writing and extensive presentation (stakeholder & executive) skills.

10+ years Business Analyst (Product Owner) Experience

Wealth management, investment, financial securities, and financial index portfolio and pricing systems

Financial, accounting, and loan systems and applications

Healthcare, medical, and pharmaceutical product pricing, pre-approval, and authorization systems

Skills highlights (10+ years’ experience)

oSDLC best practices; Agile Product Management and Development

oLeading Cross-functional Teams and Meetings; Lead Software Development Teams and Scrum Sessions

oElicit, document, validate, and implement Project Requirements

oUse cases, user stories, acceptance criteria, writing business and functional specifications

oBDD, TDD, Gherkin Proficient

oAlign Stakeholders and Cross-functional Teams to Product Vision & Mission

oRoad mapping and Backlog Management; Timeline, Schedule Delivery, & Release Management

oModel business processes, data, and information flow (Visio)

10+ years’ experience business and technical collaborative relationships:

oFinancial, investment, portfolio and wealth management, legal & risk management professionals

oBusiness division managers, senior management, and executive management.

oSoftware, cybersecurity, network, UI/UX, and quality assurance engineers.

oBusiness product owners, technical product owners, and project managers

oInternal and external stakeholders

Information technology skills highlights:

oM.S. Information Technology

Project Management Specialization (completed all required PMBOK courses for (PMP certification)

College & Technical School Teaching Experience

Programming Fundamentals, Project Management Fundamentals, Introduction to Databases, Database Administration, Website Design,

Software language familiarity with JavaScript, Python, Java, SQL

10 years’ experience collaborating with software engineers

Data Analytics and Systems Testing experience and skills:

o10 years’ experience developing test data & testing plans

oCollaborated with software engineers validating and approving Unit & Zephyr testing.

oExcellent Data Analysis skills: Advanced Excel, Power BI, SQL

Additional Areas of Expertise

Agile Technology Product & Project Management • Timeline & Schedule Delivery Management • Road Mapping

Business Process Analysis & Improvements • Digital Systems Testing, Content, & Quality Oversight

Career Experience

OnFrontiers’ Enterprise Expertise Intelligence Platform FinTech Consulting 2022-Present

A private financial technology firm catering to professionals, small businesses, investors, traders, and education program clients.

Product Manager – IT Consultant, Fintech Applications & Implementations

Provide informational and consulting services to technology and finance professionals, small businesses, investors, traders, as well as business, finance, and technology education programs. Fintech technologies are software applications which execute financial related contracts and transactions; the technologies include, but are not limited to, digital and cryptocurrencies, digital tokens, blockchain and distributed ledger technologies, machine learning, and artificial intelligence applications.

Guide business customers through business case development for new applications and functionality, including cost benefit analysis, risk management, and risk impact analysis.

Consult with executive-level stakeholders to define business needs and problems relevant to payment- and financial-based technology applications. Model business processes, data, and information flows.

Provide guidance and conceptual understanding of underlying crypto-based technologies, including blockchain and distributed ledger technologies, cryptography, proof-of-work, proof-of-concept, mining, and information security principles.

Provide investment-based understanding and background of fintech firms and fintech technologies, digital and cryptocurrencies, as well as the corresponding impacts on the economy, firms, markets, and related products and services.

Southern Illinois University at Edwardsville, Edwardsville, IL 2024-Present

Part-time, Online Adjunct Professor (Lecturer, Facilitator) Departments: Finance & Economics, and Management (MBA program)

Quantitative Analysis MBA 521 Course Description: A structured approach to problem solving and the fundamental quantitative methods used to formulate and solve problems to support business decision making.

Statistics for Business and Economics MS 251 Course Description: Descriptive statistics; probability; inferential statistics; estimation and hypothesis testing of means and proportions; simple and multiple regression; and analysis of variance and contingency table analysis.

Sagitec Solutions, LLC, Saint Paul, MN 2023-Jan 2024

A global technology solutions company delivering dynamic IT solutions to leading public and private organizations.

IT Consultant Systems Implementations Pension Product (Contractor)

IT Consultant retained for his experience with technology systems, finance, pension plans, system implementations, and experience with government institutions, practices, and processes. The $30M project implemented NeospinTM, a large-scale, proprietary pension platform to replace the Washington State Department of Retirement Services legacy applications and frameworks with a full-service cloud-based application, built on Microsoft’s Azure commercial cloud. Sagitec is a tier-one cloud solution provider for Microsoft Azure.

Ensured the delivery of a flexible, scalable state-of-the-art technology platform hosted in the cloud, configurable and adaptive to business process changes with a robust dashboard, workflow, reporting tools, and team member and third-party portals.

Lead cross-functional teams to elicit & document business and functional project requirements, validate comprehensive business use cases and user stories, perform gap analysis, and systems and applications acceptance criteria.

Collaborated closely with product owners and implementation teams ensuring smooth module implementations.

Create and maintain business and functional specification documents

Model business process, data, and information flows

Document project issues, risks, and assumptions

Develop and review UAT test plans; perform unit testing

Document problems, solutions, and business value of new applications and features

Cigna, Bloomfield, CT 2019-2022

A health benefits provider advocating for better health through all life stages and guiding customers in optimizing health and vitality via the healthcare system.

Agile Management Senior Advisor - Product Owner-Manager Pricing Systems (Contractor)

IT Consultant retained for his experience with systems analysis and design, and new application implementations. Major products, systems, and applications included Health Connect 360, a three-year, $60 million project to shift away from a fragmented healthcare dynamic to provide better healthcare outcomes at reduced costs, and product manager for the Pricing Data Repository (PDR) application. This application is the focal point and central data repository feeding enterprise-wide systems to execute all product and services pricing, commissions, rebates, and billing for the entire stable of enterprise clients and their pharmaceutical and medical benefit plans.

Lead cross-functional teams to elicit & document business and functional project requirements, validate comprehensive business use cases and user stories, and develop comprehensive systems and applications acceptance criteria.

Manage software engineering teams through daily stand-up meetings, weekly scrum development sessions, story sizing, product backlog management and implementation, and sprint cycle planning and completion sessions.

Collaborate with key decision makers, systems owners, and end users in support of core processes and critical business objectives.

Collaborate with senior management and business owners to develop product road maps, develop, and manage epics, themes, project timelines, and delivery schedules.

Model business process, data, and information flows

Monitor and Analyze Key Performance Indicators

Document project issues, risks, and assumptions

Develop and review UAT test plans; perform unit testing

Document problems, solutions, and business value of new applications and features

Maintain & facilitate the resolution of project action items & change log issues

Insight Global, Wells Fargo Advisors, St. Louis, MO 2018-2019

A financial service firm serving clients across the US in fiscal and investment advice, banking, retirement and estate planning, and credit and lending options.

IT Consultant Wealth Management Product Owner (Contractor)

IT Consultant and financial services professional retained for his experience with technology systems and applications, wealth management, investments, and data analysis. The main project was to augment a proprietary financial advisor application, Research Center, with functionality to automate investment options and selections adhering to Department of Labor regulations for fiduciaries. The Research Center application provided wealth managers real-time and historical security pricing, and analysis and portfolio construction tools. The application serviced over 11,000 financial advisors nationwide managing $1.6 Trillion in assets.

Lead cross-functional teams to elicit & document business and functional project requirements, validate comprehensive business use cases and user stories, and develop comprehensive systems and applications acceptance criteria.

SME for wealth management concepts, financial markets, financial securities, investment policy statements.

Data analysis and testing, model process, information, and data flows (Visio); document, write, read, and understand technical and fundamental specifications. Data analysis to validate securities data, portfolio constructions, and regulatory applications.

Create and maintain business and functional specification documents

Onboarding Wealth Management clients

Implementing & maintaining Investment Policy Statements and Investment Selection Options

Private client banking sales and operations processes experience

Model business process, data, and information flows; Develop and review UAT test plans; perform unit testing

United States Department of Agriculture (USDA), Washington, DC 2016-2018

The US federal executive department developing and executing government policies on farming, agriculture, and food.

Finance & Business Systems Analyst (Contractor)

IT Consultant and financial services professional retained for his experience with finance (mortgage loans), data analysis, and technology projects. The contract engagement was to modernize USDA loan systems and communication technologies. The USDA Rural Development (RD)program held a $200 billion portfolio of loans. The IT portfolio had more than one hundred systems built on a variety of hosting platforms, system technologies, and database software supporting forty-seven state facilities and 450 regional and local operations.

Lead cross-functional teams to elicit & document business and functional project requirements, validate comprehensive business use cases and user stories, and systems and applications acceptance criteria.

Worked with USDA RD management to improve automation support; provide faster rollouts of new or changed loan programs; improve data accessibility and reporting to support executive decision making; and reduce operations and maintenance complexity.

Engaged with RD IT to transform Guaranteed Loan Portfolio lifecycle management: streamlining lender application submission, and modernizing, re-aligning automation with key process areas – originations, servicing, and portfolio risk management.

Create and maintain business and functional specification documents

Model business process, data, and information flows; Monitor and Analyze Key Performance Indicators

Document project issues, risks, and assumptions; Maintain & facilitate resolution of project action items & change log

Develop and review UAT test plans; perform unit testing issues

Thomson Reuters, Toronto, ON 2010-2012

The world’s leading provider of news and information-based tools, with a global journalist and editor network informing customers on regulatory and tax changes.

Business Systems Consultant Global Index Group

Financial services and IT Consultant retained for his extensive background in finance, investments, data analysis, and technology skills. Initially hired as a contractor in the Financial Markets division converting and upgrading client-modified firm investment and trading software packages, I was later promoted to the Global Financial Index Group managing, analyzing, maintaining, and bringing to market financial indexes. The firm’s stable of over ten thousand indexes (based on commodities, currencies, debt, and equity instruments) covered ten economic sectors, comprised of twenty-five business sectors, fifty-two industry groups, and 124 industries.

Managed, collaborated with, and advised clients (investment banks, ETFs, mutual funds, portfolio managers, and financial advisors) on index construction and pricing methodologies, underlying economic and financial goals, and customized financial indexes.

Managed the implementation of modern technology features and maintenance projects for the Index Construction Engine (ICE), the Portfolio Pricing application, and their associated databases, and user interfaces.

Manage data, economic and financial research, mathematical and statistical data analysis, including trend, regression, and time series analysis to ensure accurate, appropriate, and quality financial index products.

Create and maintain business and functional specification documents

Model business process, data, and information flows

Monitor and Analyze Key Performance Indicators

Document project issues, risks, and assumptions; Develop and review UAT test plans; perform unit testing

Previous Roles:

Financial Analyst, Wells Fargo Advisors, Wealth Management Group, St. Louis, MO

Pension Analyst, Wealth Management & Administration, Rubin Brown, LLC, St. Louis, MO

Education & Professional Development

Southern Illinois University

Master of Business Administration (MBA)

Master of Science in Computer Management & Information Systems: Project Management Specialization

Master of Science in Finance with specialization in Economics

Bachelor of Arts in Mathematical Sciences

Certification: CompTIA Security+

Adjunct Instructor Experience

University Lecturer and Adjunct Professor in Macroeconomics, Microeconomics, Corporate Financial Management, Corporate Finance, Quantitative Analysis, Statistics for Business and Economics, College Algebra, Business and Technical Mathematics, Project Management Fundamentals, Programming Fundamentals, SQL, Database Administration, and Introduction to Databases with Southern Illinois University, Lewis & Clark Community College, McKendree University, Fontbonne University, Southwestern Illinois College, & Vatterott College.

Technology Proficiencies

Advanced Excel, Power BI, Tableau, Statistical Software Packages, SQL, Visio

Azure DevOps, JIRA, JIRA Align, Confluence, Zoom, Teams, Webex, Asana, MS Office Suite

XML, HTML, JSON, Web Service, APIs

Professional Associations, Awards, & Community Involvement

Beta Gamma Sigma, Life Member

Omicron Delta Epsilon - International Economics Honor Society, Life Member

American Association of Individual Investors, Life Member

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