Customer Service Representative
Resume:
Simone Askins
Experience in Customer Service professionalism for over 5 years, able to address customers concerns and issues while maintaining a positive and friendly attitude .
Grand prairie, TX 75052
********.**@*****.***
EXPERIENCE
Amazon, 651 Klein Tools Blvd Mansfield
Fulfillment center
10/2023-4/2024
●Preparing customers orders in a fast paced environment from small orders to large orders .
●Working with a team to get work done in a timely manner in accordance to amazon's safety and warehouse safety rules and guidelines .
Unleashed Brands, 2350 Airport fwy Bedford TX — Customer service representative. Part time position.
05/2023- 10/2023
●Making inbound and outbound calls to customers regarding Urban Air memberships, addressing any concerns as well as through email.
●Daily meetings regarding the quota we were supposed to meet before the end of the day with calls and emails.
●Booking birthday parties with customers and receiving commission as well as answering any general questions for customers about Urban Air .
William Sonoma, 4900 Sherry st Arlington Tx 76018 — Concierge Customer Service representative
09/2021-05/2023
●Handling delivery support for customers for example scheduling deliveries, tracking the delivery and keeping in touch with clients.
●Responding to emails regarding furniture and deliveries, as well as letting clients know if any of their items are on backorder .
●Maintaining a relationship with the vendors to know when the customers items would be ready to be shipped and delivered .
Walgreens, 3809 E Belknap Ft Worth Tx — Pharmacy Tech and Cashier
11/2020-08/2021
●As a pharmacy technician my role was to fill customers prescriptions, register new customers by getting their insurance information, address and also the customer's name in order to fuffill prescriptions as well as calling customers to let them know their medications are filled and ready to be picked up .
●As a cashier my role was to keep the whole store clean and organized as well as keeping the line going. As well as learning to multitask to keep the customers happy
Scholastics Warehouse 3470 S Watson rd Arlington Tx 76014
01/2017-10/2020
●Assisting in assembling book fairs for elementary and middle schools by packing and unpacking metal cases, boxes and displays with books and other products for example pens, pencils, erasers, cups and rulers according to establish process and produce productivity and quality standards.
EDUCATION
Tarrant County College, Arlington Texas —
August 2023 - Present
●Recieving associates in Kinesiolgy
Juan Seguin High School Arlington Texas High School Diploma
AUGUST 2012 - July 2016
References : Kim Leblanc Walgreens +1-817-***-****
Donna Adams’s Scholastics +1-817-***-****
SKILLS
Adaptability
Problem Solving
Patience
Empathy
Clear communication
Multitasking
Organization
LANGUAGES
English
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