I've most recently been a senior lead of production with experience in managing production workflows, allocating resources, and designing and producing high-quality documents and content. With a strong skill set and years of experience in project management, brand management, and print and UX design, I've supported teams to create appealing and engaging products. I have years of experience working with internal and external clients, managing budgets effectively, and improving processes.
Work Experience
Senior Lead of Production
Korn Ferry • Charlottesville, VA
November 2019 to October 2023
Managed workflow for course materials by performing document design, content builds, and materials deployment using various authoring tools and platforms, all while ensuring consistency and conformance to branding, legal, and quality standards. Performed graphic design, UX design / interactive document design, with accessibility in mind.
Directed the visual appeal, functionality, and usability of all materials and learning objects, for an all-around quality user experience.
Oversaw and monitored the version control and organization/archive of master files.
Led product design innovations to improve user experience and adapted production processes and procedures to adapt to changing business needs.
Executed smooth project transitions and handoffs by collaborating closely with Learning Technology and Content teams on project planning and process improvements.
Skills: Content Management, Microsoft Office, Brand Development, User Experience (UX), Articulate Rise, Articulate Storyline, Adobe Creative Suite, Agile methodology, Accessibility/WCAG
Production Team Lead
TwentyEighty Strategy Execution • Arlington, VA
July 2016 to July 2019
Maximized product value while minimizing costs to the customer by finding opportunities to save time and decrease business expenses. Regularly worked with those who created project budgets to estimate hours of work and cost estimates for clients.
Collaborated on innovative solutions for achieving positive business results and developed ideas for efficiency improvements across the department. Would meet with internal clients in marketing to execute collateral creation projects.
Led a team of production artists who designed, formatted, and produced various printed and electronic documents, including but not limited to course materials, publications, marketing brochures and catalogs, sales presentations, proposals, and reports.
Maintained the production workflow including allocating resources, anticipating resource needs, and ensuring a balanced workload across the team. Monitored production schedules while adhering to assigned budgets.
Identified, trained, and managed temporary and contracted resources, including editors, graphic designers, and production artists. Continuously evaluated and improved production processes and procedures. Updated and wrote new procedures as necessary. Initiated and managed special projects for process and product improvements.
Tracked the integrity of all files for print and online courses; oversaw all course materials that were prepared, packaged, and deployed according to company quality, branding, and editorial standards.
Production Team Lead (acting)
TwentyEighty Strategy Execution • Arlington, VA
September 2015 to June 2016
Senior Production Artist
ESI International • Arlington, VA
January 2011 to February 2015
Reviewed and assigned projects to the Creative Team members.
Facilitated the design, formatting, and production of a variety of printed and electronic documents which could include course materials, publications, marketing brochures and catalogs, promotional flyers, sales presentations, proposals, reports, etc.
Assisted the production manager in the management of the production workflow including allocating resources, anticipating resource needs, and ensuring a balanced workload across the team.
Monitored the consistent use of graphic imagery in materials and other marketing initiatives.
Mentored and trained new members of design staff during onboarding.
Skills
Adobe Creative Suite (CC)–proficient in InDesign, Photoshop, Illustrator
Microsoft Office–proficient in PowerPoint, Word
Content management systems (Xyleme, Box, SharePoint, Umbraco, SourceSafe)
Project Management
Basic HTML/CSS
Brand Management
Basic video editing (Adobe Premiere)
Eloqua (marketing automation platform)
Online learning solutions (Fuse, Saba Centra, Thought Industries)
On-demand printers (Mimeo, VistaPrint)
Graphic Design
User Experience (UX)
Agile methodology
Storyline
Rise
WCAG, Accessibility, Usability, Section 508-compliant document creation
User acceptance testing
Adobe Creative Suite
Communication skills
Branding
Graphic design
Organizational skills
Time management
UI design
Design Samples
http://katiewise.weebly.com
Education
BFA in Graphic Design • James Madison University
Awards
Big Six Quarterly Recognition Winner • TwentyEighty Strategy Execution, April 2017
Ten Year Service Anniversary Award • Literacy Council of Northern Virginia, September 2015
President’s Award • ESI International, June 2010
Outstanding Teacher Award • Literacy Council of Northern Virginia, September 2011
Outstanding Teacher Award • Literacy Council of Northern Virginia, September 2010
President’s ROCI Award • ESI International, September 2010
Gold Club • ESI International, April 2006
Certifications and Licenses
BEST Plus Student Assessment Specialist
April 2013 to December 2016 • Literacy Council of Northern Virginia, Certified by Virginia Adult Learning Resource Center
Was trained and certified to be a BEST Plus testing administrator for the Literacy Council of Northern Virginia. Tested adult ESOL students to determine what level of English language class to place them in.
Master's Certificate in Project Management
April 2010 to Present • Awarded by ESI and The George Washington University, April 2010
Associate's Certificate in Project Management
October 2007 to Present • Awarded by ESI and The George Washington University, October 2007
Groups
Literacy Council of Northern Virginia (LCNV)
2008 to 2016, Volunteer Teacher Aide • The Literacy Council holds classes for adult education of the English language. I worked as a volunteer assistant to the head teacher.
Charlottesville Social Professionals
January 2018 to January 2020 • Held the position of Marketing Chair for the group Charlottesville Social Professionals. In addition to being on the board, the position included advertising group events and promoting on social media.
International Institute of Business Analysis (IIBA®)
2006 to 2012, Volunteer Graphic Designer • Created/updated IIBA chapter logos, brochures, web graphics, etc. as well as the creation of an IIBA brand standards guide to implement into their corporate identity.
Publications
Risk Management, Concepts and Guidance, Fourth Edition
2010 • Risk Management, Concepts and Guidance, Fourth Edition by Carl L. Pritchard, PMP, 2010
BA Terms, A Working Glossary, First Edition
2009 • BA Terms, A Working Glossary, First Edition by Glenn R. Brûlé, 2009
PMP® Exam Challenge, Fifth Edition
2009 • PMP® Exam Challenge, Fifth Edition by J. LeRoy Ward, PMP, PgMP and Ginger Levin, DPA, PMP, PgMP, 2009