Medical Receptionist Patient Care
Resume:
ALEXIS
WILSON
PHLEBOTOMIST
***********@*****.***
Montgomery, Al 36104
CONTACT
SKILLS
• Drawing Blood
• Sharps Disposal
• Processing Specimens
• Specimen Collection and Storage
• Venipuncture and Capillary Puncture
• Heel Sticks
• Vacuum Tube and Syringe Use
• Peak and Trough Tests
• OSHA Regulations
• Urinalysis Testing
• HIPAA
• Perform POCT testing
Skilled in communication, excellent patient care, and accurately collecting and processing blood samples. Adept at working in a fast- paced environment and multitasking to ensure superior customer satisfaction.
PROFESSIONAL SUMMARY
Medical Receptionist
Your Doctor"s Office, Montgomery, Al
Medical Receptionist
Healthstar Clinic, Montgomery, Al
EXPERIENCE
August 2021 - July 2022
Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly.
•
• Answered phones promptly and directed calls appropriately. Screened incoming phone calls, taking messages or forwarding to appropriate
• staff.
Updated patient records, medical histories, and contact information for traceability.
•
• Processed payment transactions for cash, checks, and credit and debit cards. Collected co-payments and co-insurance and issued appropriate receipts during
• check-in.
• Scanned documents into the electronic health record system securely. Maintained confidentiality of patient information according to HIPAA regulations.
•
June 2020 - July 2021
Managed patient check-ins by verifying insurance coverage, collecting
• payments, and updating accounts accordingly.
• Answered phones promptly and directed calls appropriately. Screened incoming phone calls, taking messages or forwarding to appropriate staff.
•
Collected co-payments and co-insurance and issued appropriate receipts during
• check-in.
Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations.
•
• Used basic knowledge of medical terminology in daily office tasks.
• Verified insurance benefits prior to treatment for accurate billing process.
• Entered data into electronic health record system accurately and timely.
• Scheduled patients for exams and screenings.
Medical Assistant
UAB Multispecialty Clinic, Montgomery, Al
Medical Assistant
East Primary Care, Montgomery, Al
• Answered telephones and directed calls to appropriate staff. Collaborated closely with doctors, nurses and other staff members to ensure
• smooth operations within the practice.
September 2019 - May 2020
Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
•
• Documented medical data in patient charts, facilitating accurate records. Prepared examination rooms for incoming patients by stocking necessary
• materials and ensuring cleanliness of the room prior to patient arrival.
• Stocked supplies and instruments for examination rooms.
• Triaged patients and performed vital checks for patient flow facilitation. Performed laboratory tests such as urinalysis and blood tests under the
• supervision of a physician.
Assisted physicians and nursing personnel with injections. phlebotomy, and other patient care procedures.
•
• Performed EKG testing under the direction of a cardiologist or other specialist.
• Obtained medical information and measured vital signs, weight, and height.
• Prepared treatment rooms for patient examinations, kept rooms neat, and clean. August 2018 - August 2019
Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
•
• Documented medical data in patient charts, facilitating accurate records. Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
•
• Supported physicians in examinations, procedures, and diagnostic tests. Demonstrated proficiency in performing administrative duties such as data
• entry, answering phones, ordering supplies, and managing patient records.
• Triaged patients and performed vital checks for patient flow facilitation. Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
•
Assisted physicians and nursing personnel with injections. phlebotomy, and
• other patient care procedures.
• Performed EKG testing under the direction of a cardiologist or other specialist.
• Prepared treatment rooms for patient examinations, kept rooms neat, and clean. Assisted in medical record keeping and filing, including patient registration and
• scheduling appointments.
CERTIFICATIONS
• Phlebotomy Certification
• Medical Assistant Certification
References available upon request
REFERENCES
Contact this candidate