General Manager Loss Prevention
Resume:
Keith Pohl
Pittsburgh, PA *****
814-***-**** *********@*****.***
Professional Experience
Advanced Auto Parts
General Manager in Training May 2023 – Present
• Work with customer to determine needs.
• Develop and coach team of 5 to 10 associates
• Run a profitable business by controlling costs, such as inventory shrink, loss prevention, and proper scheduling.
• Ensure compliance of Marketing and Merchandising standards.
• Interview candidates and onboard new hires.
Dollar Tree
Store Manager October 2022 – May 2023
• Develop and coach team of 10 to 15 associates
• Run a profitable business by controlling costs, such as inventory shrink, loss prevention, and proper scheduling.
• Ensure compliance of Marketing and Merchandising standards.
• Interview candidates and onboard new hires.
Spectrum
Store Sales Associate August 2021 – September 2022
• Work with clients to ascertain entertainment and wireless needs, position solutions, and overcome objections while balancing the need to attain monthly quotas. Dollar General
General Manager June 2021 – August 2021
• Develop and coach team of 10 to 15 associates
• Run a profitable business by controlling costs, such as inventory shrink, loss prevention, and proper scheduling.
• Ensure compliance of Marketing and Merchandising standards.
• Interview candidates and onboard new hires.
Staples
General Manager November 2019 – April 2021
• Develop and coach team of 20 to 25 associates.
• Run a profitable business by controlling costs, such as inventory shrink, loss prevention, and proper scheduling, in addition to helping the team increase profit through minimizing missed sales opportunities.
• Ensure compliance of Marketing and Merchandising standards.
• Interview candidates and onboard new hires.
Staples
Sales and Service Manager October 2017 – November 2019
• Being customer centric by demonstrating and teaching team the importance of taking care of our customers, and how it relates to customer satisfaction, customer retention, and overall profitability.
• Using my skills to help make Staples more profitable by increasing sales of high margin products while staying focused on the needs of the customer.
• Develop and coach team of 20 to 25 to teach them the sales skills that they can use now and in future careers, as well as making Staples more profitable. Verizon Wireless Oct. 2015 – Feb. 2017
Small/Medium Business Specialist
• This was a new position created to support business customers in which I work with business clients to ascertain wireless needs, and position solutions in an effort to help maximize profitability by increasing productivity, decreasing expenditures, and enhancing the company image.
Verizon Wireless Nov. 2012 – Oct. 2015
Solutions Manager, State College
• Develop and coach team of 20 to 25 to give them the skills needed for them to attain monthly quotas, and to help them advance their careers.
• Run a profitable business by controlling costs, such as inventory shrink, loss prevention, and proper scheduling, in addition to helping the team increase profit through minimizing missed sales opportunities.
• Ensure compliance of Marketing and Merchandising standards.
• Interview candidates and onboard new hires.
Verizon Wireless July 2010 – Nov. 2012
Sales Representative, Logan Valley Mall
• Work with clients to ascertain wireless needs, position solutions, and overcome objections while balancing the need to attain monthly quotas. Ellis Office Supply Mar. 2010 – Apr. 2010
Outside Sales Professional
• Obtain new business, and service existing clients. Terminix
Outside Sales Professional Feb. 2009 – Nov. 2009
• Work with customers to analyze their needs, overcome objections, offer solutions, and close the sell
• 95% cold call/5% lead selling Terminix services. Comcast Spotlight 2005 – 2008
(Adelphia Media Services) 2005 – 2008
Producer
• Worked with decision makers to complete their television advertisement in a creative, effective, and timely manner while remaining within budget. WTAJ-TV (CBS Affiliate 1985 – 2005
News Videographer/Editor, Commercial Production Videographer/ Avid Editor, Marketing Avid Editor
• Shoot and edit news stories for air on daily newscast.
• Worked with decision makers to complete their television advertisement in a creative, effective, and timely manner while remaining within budget.
• Produce, write and edit marketing spots for television station, including news promos, promos for locally produced shows, and anything needed to promote the television station.
Education
Bachelor of Science Professional Retail Sales and Management Magna Cum Laude, 3.941 GPA
Certificate of Completion core classes, 4.0 GPA
Bellevue University, Online
Verizon Leadership University
Numerous classroom and online trainings to develop leadership and management skills. University of Pittsburgh, Pittsburgh, PA
Some undergraduate work completed
Comcast University and SkillSoft
Various online classes
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