Customer Service Building Maintenance
Resume:
Toney Smith
Charleston
Hard working and dedicated customer service oriented employee with over 10 years experience in customer service and 6 years of management experience. Looking to find a long term career with advancement opportunities.
PERSONAL INFORMATION
Address: 318 Randolph Street, Charleston, 25302
Nationality:
Driving License:
Hobbies:
SKILLS
Fast Learner
Customer Service
Communication Skills
Management
WORK EXPERIENCE
* June 2016 – January 2023
Building Manager at 222 Capitol Street, LLC, Charleston, WV
Building maintenance and upkeep Resolving tenant issues and needs Scheduling and completing all repairs in a timely manner Preventive building maintenance Custodial services
* August 2013 – June 2016
Server/Busser at Fujiyama Japanese Steakhouse, Charleston, WV
Taking customer orders and serving customer needs during their dining experience Cleaning and preparing tables for usePerforming opening and closing procedures Multitasking between different customers
* January 2009 – August 2013
Office Manager at Page 1, Charleston, WV
Maintaining customer database Maintaining existing customer relationships and obtaining new customers Processing monthly invoices and customer payments Handling company expenses and inventory Working with vendors to ensure proper business inventory General office duties
* October 2006 – February 2009
Assistant Manager at Prima 7-11, Charleston, WV
Maintaining store operations per company guidelines Preparing daily and monthly reports Inventory control and management Training and scheduling of employees Cash and handling and preparing daily deposits
* March 1998 – June 2006
Phone Room Manager at American Income Life Insurance Company, Charleston, WV
Maintaining customer leadsTraining new employees Confirming and setting agents appointments via phone Employee scheduling and time management General office duties
EDUCATION
* January 2003 – June 2005
WV Junior College, Charleston, WV Business Management
Business Management and Development Certificate
REFERENCES
* David Dean from State of WV Employment Services
* Kenneth Painter from Real Estate Management
Contact this candidate